Hi
Thanks for the suggestion. No, it is indeed a brand new phone, so I would hope
that the latter won't be true. Will see what the phone does after updating it
this weekend. Here where I live in South Africa, East London being the city,
we don't even have an apple store, so the phone goes back to the network
carier, and I truely hope that won't be necessary.
Thanks all the same for the advice on the port.
Jan
----- Original Message -----
From: Alan Lemly
To: viphone@googlegroups.com
Sent: Thursday, November 12, 2015 5:25 PM
Subject: Re: Iphone 5s and the lightning connector
The original post talking about the iPhone 5S only charging with the
lightning connector turned one way said the phone was new. Was the phone a
brand new device or was it only new to your household? If the latter and the
phone was previously used by another, it is possible that some lint or other
detritus has gotten into the lightning port on the phone and is affecting its
charging. I've had this happen with both my previous iPhone 5 and my current
iPhone 6 and when the port gets stuff in it, the results when plugging in a
lightning cable are unpredictable. I've gotten unauthorized cable messages,
charging only working when the cable is plugged a certain way, and the cable
not staying connected until taking my phones to the apple store to have the
port cleaned out.
I wanted to mention this in case it might be a possibility.
Good luck.
Alan Lemly
Sent from my iPhone
On Nov 12, 2015, at 8:56 AM, Sieghard Weitzel <siegh...@live.ca> wrote:
Hi Jan,
What version of iOS is on this phone? If it is an older version, you could
upgrade to iOS 9.1 and see if this makes a difference. If not I’d try both a
different charger and a different cable, the problem could be with any of the
involved products, the wall adapter, the cable or the phone. O f course it’s
always best to first illuminate the easy stuff especially since a lot of people
have iPhones one can usually find somebody who can lend an adapter or cable.
Regards,
Sieghard
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Jan Kleinhans
Sent: Wednesday, November 11, 2015 10:06 PM
To: viphone@googlegroups.com
Subject: Re: Iphone 5s and the lightning connector
Hi Sieghard
Thanks for answering this. It was indeed the wall charger, and I will see
what will happen now after setting the phone up. It makes no sense to me
having the connector fit both ways, but the phone only wanting to charge one
way. The connector is not marked, so one would not have known that, and then I
would have expected it to work like my older iphone 4s, where the cable only
fits one way. Thank you for clarifying this.
Regards
Jan
----- Original Message -----
From: Sieghard Weitzel
To: viphone@googlegroups.com
Sent: Thursday, November 12, 2015 7:15 AM
Subject: RE: Iphone 5s and the lightning connector
I agree you should try a different cable and, if you were charging with
the cable plugged into a laptop try a different USB port or, as Feliciano
suggested, try the wall adapter.
I have, however, heard from a friend in Germany that his 5S charges with
the cable plugged in either way, but he can only sync if he plugs it in a
certain way. If I had been him and if this was consistant across cables, I
would have returned the phone since to me this is a defect.
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On
Behalf Of Feliciano Godoy
Sent: Wednesday, November 11, 2015 8:35 PM
To: viphone@googlegroups.com
Subject: Re: Iphone 5s and the lightning connector
Hi,
this is not normal behavior. Are you using the Apple charging cable, if
so it should charge no matter the position. Is this with the wall charger, I
would try a hard reset and see if that gets it working.... A hard reset will
not erase content or settings, simply refreshes the operating system. Hold the
wake sleep button and home button for about 7 seconds to do a hard reset. Try
another cable if you have a space, or better yet take it to apple if it is
new... position. I have not had this problem using Apple and Amazon Basics
cables.If the phone is in a case, try
Regards,
Feliciano
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On Nov 11, 2015, at 8:17 PM, Jan Kleinhans <jhkleinh...@telkomsa.net>
wrote:
Hi all
My wife has obtained a new iphone 5s, and so we wanted to charge the
phone for the very first time. My understanding was that the connector could
be plugged into the phone, no matter what side was up, meaning that it would go
into the fitting of the phone regardless of which way around you connected it.
Well, it indeed does fit no matter which way you turn the plug, but my problem:
does it only charge going in a certain way, as when my sighted child got to the
phone, he informed me that the phone was not charged. I was astonished about
this, so he turned the connector the other way, and sure enough, the phone is
now charging. Is this indeed the way it has to work, as one would have to mark
the connector then, especially should you not get any voiceover speech for some
reason when charging the phone? I thought I read somewhere that it did not
matter which way the connector was connected to the phone with the lightning
cables provided, so is this understanding of mine wrong then?
Any help greatly appreciated
Jan Kleinhans
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