What is this app people are talking about? I can't seem to find the original thread about this
Thanks, Ari > On Feb 21, 2016, at 10:26 AM, Eric Oyen <eric.o...@icloud.com> wrote: > > well, if they don't care about this issue, lets make them care about > something (like their revenue stream). attack that, and they most definitely > will care. > > -eric > >> On Feb 21, 2016, at 4:36 AM, Rajmund wrote: >> >> Hello, >> I take as they never have, and are not about to, care, either. >> >> >> >> Sent from an iPad >> >>> On 20 Feb 2016, at 8:12 pm, Eric Oyen <eric.o...@icloud.com> wrote: >>> >>> I wouldn't exactly call their statement "honest". THe first part of their >>> statement is actually a bold faced lie. The tools are very available to >>> make their app accessible. the second half is more a statement of intent >>> than anything else. Its more likely that they never considered use by the >>> blind and are now being forced to admit to it (in a roundabout fashion). >>> btw, I haven't sent that letter yet. I was hoping to see more responses on >>> this before I did so. >>> >>> -eric >>> >>>> On Feb 20, 2016, at 6:40 AM, rajmund wrote: >>>> >>>> Hi, >>>> LOL, least they were honest, and didn't just say, "Will do it in the next >>>> update." >>>> >>>> Sent from a BrailleNote >>>> >>>> ----- Original Message ----- >>>> From: Eric Oyen <eric.o...@icloud.com >>>> To: viphone@googlegroups.com >>>> Date sent: Fri, 19 Feb 2016 10:54:38 -0700 >>>> Subject: Re: Unacceptable Response from Issuu Support Team Regarding >>>> VoiceOverAccessibility >>>> >>>> here is a copy of a letter that I propose sending to this company. Might >>>> I also suggest hitting up their ratings area on the app store and posting >>>> a 0 star rating with a list of complaints. the more that show up there, >>>> the greater their incentive to change their attitude (and development >>>> cycle). Also, for anyone using the Android version of this app, doing the >>>> same on the android store should also have a similar impact. SOmeone >>>> could also start a change.org petition. The more attention that is >>>> brought to bear on this, the more likely it is that they will be forced to >>>> deal with this.. >>>> >>>> here is the letter: >>>> >>>> *** >>>> Gentlemen, >>>> I recently read a response you sent another user about accessibility (or >>>> the lack of it) in your application platform. I would also like to be >>>> able to use your platform, but find that none of the controls or options >>>> are accessible. Considering that apple published (free of charge mind >>>> you) their API on how to interface with their screen reader, there is no >>>> excuse for your lack of accessibility. In fact, your statement: " >>>> >>>> Unfortunately we don't have a way for those with visual impairments to use >>>> screen reading technology or have a way to make our site accessible at >>>> this time. We also haven't been informed of any plans to add that >>>> functionality any time soon." >>>> >>>> I must point out that your statement above is a slap in the face of any >>>> blind user who may have to depend on your application to read specific >>>> publications. Also, as you do business in the US and contract with public >>>> institutions (schools, colleges, etc.), you are required to abide by the >>>> terms of the US AMericans with Disabilities act (as amended 1996). I am >>>> only pointing this out to you to bring to your attention that someone else >>>> might decide your wallet would make a tempting target. This is not a >>>> threat, this is advice you really should heed. Now, the way I see it, you >>>> don't have any choice. THere is already a push on to get other blind >>>> users to write in and hit you u up on this issue. Considering the number >>>> of blindness related blogs, email lists and social pages (on Facebook and >>>> other social media), this means you might be forced to deal with this >>>> sooner (rather than later). >>>> >>>> FYI, data regarding accessibility on iOS is available here: >>>> https://developer.apple.com/library/ios/documentation/UserExperie >>>> nce/Conceptual/iPhoneAccessibility/Making_Application_Accessible/ >>>> Making_Application_Accessible.html >>>> >>>> please do not do me the disservice of sending a response like the one >>>> quoted above. Might I suggest that you change your plans now, while you >>>> still can. Considering the number of blind iPhone users (at last count, >>>> somewhere north of 6 million or so), I would hate for you to have to drop >>>> everything to start dealing with 6 million angry blind people. so, your >>>> direction is now clear. take the steps (now) to make your product >>>> accessible. >>>> >>>> thank you, >>>> >>>> Eric Oyen >>>> *** >>>> >>>> >>>> >>>> On Feb 19, 2016, at 8:31 AM, Christine Grassman wrote: >>>> >>>> >>>> Dear All: >>>> >>>> Issuu is an app which provides access to millions of magazines, >>>> newsletters, etc., on virtually any topic you can think of. My son, who >>>> is also a VoiceOver user, wanted to access his high school's newspaper >>>> which is on the platform. However, it is in an image pdf. Furthermore, >>>> trying to get around the app is nightmarish, and it does not appear that >>>> any of the available resources is accessible. >>>> I wrote to their support center, and this is the response I received. My >>>> response to that unhelpful response is first, with the response in the >>>> middle, with my original message at the bottom. I think this is >>>> absolutely something which should be available to those who use screen >>>> readers. If others agree, I think we should bombard them with requests to >>>> make their platform accessible. >>>> Christine >>>> >>>> >>>> Begin forwarded message: >>>> >>>> From: "Christine Grassman (issuu Support Team)" <feedb...@issuu.com >>>> Subject: Update from issuu Support Re: Poor VoiceOver accessibility >>>> Date: February 19, 2016 at 10:16:27 AM EST >>>> To: Christine Grassman <cgrassman1...@gmail.com >>>> Reply-To: issuu Support Team <feedb...@issuu.com >>>> >>>> ## Please do not write below this line ## >>>> >>>> >>>> Christine Grassman >>>> Feb 19, 16:16 >>>> >>>> With all due respect, there is no excuse for this. Apple makes available >>>> to developers, free of charge, guidelines for making apps accessible. >>>> There's absolutely no reason not to do this. >>>> Christine >>>> >>>> Sent from my iPhone >>>> >>>> >>>> >>>> Angel (Help Center) >>>> Feb 19, 11:51 >>>> >>>> Hi Christine, >>>> >>>> Unfortunately we don't have a way for those with visual impairments to use >>>> screen reading technology or have a way to make our site accessible at >>>> this time. We also haven't been informed of any plans to add that >>>> functionality any time soon. I'm so very sorry about that. >>>> >>>> If we do introduce this functionality at any point, we will put up an >>>> announcement on our blog (blog.issuu.com) and on our help center >>>> (help.issuu.com), so please do keep checking these places for updates. >>>> >>>> Please don't hesitate to write back if you have any other questions, and >>>> we'd be happy to assist you. >>>> >>>> Best regards, >>>> Angel >>>> >>>> issuu is on iOS and Android. >>>> >>>> To learn more about issuu, please visit our Help Center. >>>> >>>> >>>> >>>> >>>> Christine Grassman >>>> Feb 15, 22:42 >>>> >>>> I am blind, as are my children. We use iPhones with VoiceOver >>>> accessibility to access text. I am deeply disappointed that Issuu is not >>>> voiceover accessible. Only some features are accessible, and one cannot >>>> find and read magazines. In this day and age, this is unacceptable. >>>> Information should be accessible to us just as to others. >>>> There is no reason why the text of your millions of publications should >>>> not be accessible using a screen reader. I hope that you will address >>>> this as quickly as possible. >>>> Christine Grassman >>>> >>>> Sent from my iPhone >>>> >>>> >>>> This email is a service from Help Center. Delivered by Zendesk. >>>> [J5P6X7-GL7J] >>>> >>>> >>>> -- >>>> The following information is important for all members of the V iPhone >>>> list. >>>> >>>> If you have any questions or concerns about the running of this list, or >>>> if you feel that a member's post is inappropriate, please contact the >>>> owners or moderators directly rather than posting on the list itself. >>>> >>>> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - >>>> you can reach Cara at caraqu...@caraquinn.com >>>> >>>> The archives for this list can be searched at: >>>> http://www.mail-archive.com/viphone@googlegroups.com/ >>>> --- >>>> You received this message because you are subscribed to the Google Groups >>>> "VIPhone" group. >>>> To unsubscribe from this group and stop receiving emails from it, send an >>>> email to viphone+unsubscr...@googlegroups.com. >>>> To post to this group, send email to viphone@googlegroups.com. >>>> Visit this group at https://groups.google.com/group/viphone. >>>> For more options, visit https://groups.google.com/d/optout. >>>> >>>> -- >>>> The following information is important for all members of the V iPhone >>>> list.. >>>> >>>> If you have any questions or concerns about the running of this list, or >>>> if you feel that a member's post is inappropriate, please contact the >>>> owners or moderators directly rather than posting on the list itself. >>>> >>>> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - >>>> you can reach Cara at caraqu...@caraquinn.com >>>> >>>> The archives for this list can be searched at: >>>> http://www.mail-archive.com/viphone@googlegroups.com/ >>>> --- >>>> You received this message because you are subscribed to the Google Groups >>>> "VIPhone" group. >>>> To unsubscribe from this group and stop receiving emails from it, send an >>>> email to viphone+unsubscr...@googlegroups.com. >>>> To post to this group, send email to viphone@googlegroups.com. >>>> Visit this group at https://groups.google.com/group/viphone. >>>> For more options, visit https://groups.google.com/d/optout. >>>> >>>> -- >>>> The following information is important for all members of the V iPhone >>>> list. >>>> >>>> If you have any questions or concerns about the running of this list, or >>>> if you feel that a member's post is inappropriate, please contact the >>>> owners or moderators directly rather than posting on the list itself. >>>> >>>> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - >>>> you can reach Cara at caraqu...@caraquinn.com >>>> >>>> The archives for this list can be searched at: >>>> http://www.mail-archive.com/viphone@googlegroups.com/ >>>> --- You received this message because you are subscribed to the Google >>>> Groups "VIPhone" group. >>>> To unsubscribe from this group and stop receiving emails from it, send an >>>> email to viphone+unsubscr...@googlegroups.com. >>>> To post to this group, send email to viphone@googlegroups.com. >>>> Visit this group at https://groups.google.com/group/viphone. >>>> For more options, visit https://groups.google.com/d/optout. >>> >>> -- >>> The following information is important for all members of the V iPhone list. >>> >>> If you have any questions or concerns about the running of this list, or if >>> you feel that a member's post is inappropriate, please contact the owners >>> or moderators directly rather than posting on the list itself. >>> >>> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - >>> you can reach Cara at caraqu...@caraquinn.com >>> >>> The archives for this list can be searched at: >>> http://www.mail-archive.com/viphone@googlegroups.com/ >>> --- >>> You received this message because you are subscribed to the Google Groups >>> "VIPhone" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to viphone+unsubscr...@googlegroups.com. >>> To post to this group, send email to viphone@googlegroups.com. >>> Visit this group at https://groups.google.com/group/viphone. >>> For more options, visit https://groups.google.com/d/optout. >> >> -- >> The following information is important for all members of the V iPhone list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - >> you can reach Cara at caraqu...@caraquinn.com >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/viphone@googlegroups.com/ >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to viphone+unsubscr...@googlegroups.com. >> To post to this group, send email to viphone@googlegroups.com. >> Visit this group at https://groups.google.com/group/viphone. >> For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
