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On Sun, Feb 21, 2016 at 2:24 PM Eric Oyen <eric.o...@icloud.com> wrote:

> I am using something called extrapolation based on a smaller sample (in
> this case, several blindness related groups on Facebook, a dozen or so mac
> and apple related blindness mailing lists and other data (including its
> prominence of use at the colorado center for the blind). what I have found
> is that there are far more blind iPhone users than there are blind android
> users (part of the issue is the cost of add on accessibility on some
> versions of android phones). I could probably set up a survey monkey page,
> spread around the link and ask a few questions in the survey. That would
> give me a better (and more credible) sampling. Right now, my numbers are
> only preliminary and a liberal estimate at that.
>
> -eric
>
> On Feb 21, 2016, at 2:07 PM, Kevin Chao wrote:
>
> > How does 40M iPhone sales in US last year convert to 6M blind iPhone
> users (US or global?)?
> > Logic is fuzzy...
> > On Sun, Feb 21, 2016 at 11:09 AM <englishride...@gmail.com> wrote:
> > What is this app people are talking about? I can't seem to find the
> original thread about this
> >
> >
> > Thanks,
> > Ari
> >
> > > On Feb 21, 2016, at 10:26 AM, Eric Oyen <eric.o...@icloud.com> wrote:
> > >
> > > well, if they don't care about this issue, lets make them care about
> something (like their revenue stream). attack that, and they most
> definitely will care.
> > >
> > > -eric
> > >
> > >> On Feb 21, 2016, at 4:36 AM, Rajmund wrote:
> > >>
> > >> Hello,
> > >> I take as they never have, and are not about to, care, either.
> > >>
> > >>
> > >>
> > >> Sent from an iPad
> > >>
> > >>> On 20 Feb 2016, at 8:12 pm, Eric Oyen <eric.o...@icloud.com> wrote:
> > >>>
> > >>> I wouldn't exactly call their statement "honest". THe first part of
> their statement is actually a bold faced lie. The tools are very available
> to make their app accessible. the second half is more a statement of intent
> than anything else. Its more likely that they never considered use by the
> blind and are now being forced to admit to it (in a roundabout fashion).
> btw, I haven't sent that letter yet. I was hoping to see more responses on
> this before I did so.
> > >>>
> > >>> -eric
> > >>>
> > >>>> On Feb 20, 2016, at 6:40 AM, rajmund wrote:
> > >>>>
> > >>>> Hi,
> > >>>> LOL, least they were honest, and didn't just say, "Will do it in
> the next update."
> > >>>>
> > >>>> Sent from a BrailleNote
> > >>>>
> > >>>> ----- Original Message -----
> > >>>> From: Eric Oyen <eric.o...@icloud.com
> > >>>> To: viphone@googlegroups.com
> > >>>> Date sent: Fri, 19 Feb 2016 10:54:38 -0700
> > >>>> Subject: Re: Unacceptable Response from Issuu Support Team
> Regarding VoiceOverAccessibility
> > >>>>
> > >>>> here is a copy of a letter that I propose sending to this company.
> Might I also suggest hitting up their ratings area on the app store and
> posting a 0 star rating with a list of complaints.  the more that show up
> there, the greater their incentive to change their attitude (and
> development cycle).  Also, for anyone using the Android version of this
> app, doing the same on the android store should also have a similar
> impact.  SOmeone could also start a change.org petition.  The more
> attention that is brought to bear on this, the more likely it is that they
> will be forced to deal with this..
> > >>>>
> > >>>> here is the letter:
> > >>>>
> > >>>> ***
> > >>>> Gentlemen,
> > >>>> I recently read a response you sent another user about
> accessibility (or the lack of it) in your application platform.  I would
> also like to be able to use your platform, but find that none of the
> controls or options are accessible.  Considering that apple published (free
> of charge mind you) their API on how to interface with their screen reader,
> there is no excuse for your lack of accessibility.  In fact, your
> statement: "
> > >>>>
> > >>>> Unfortunately we don't have a way for those with visual impairments
> to use screen reading technology or have a way to make our site accessible
> at this time.  We also haven't been informed of any plans to add that
> functionality any time soon."
> > >>>>
> > >>>> I must point out that your statement above is a slap in the face of
> any blind user who may have to depend on your application to read specific
> publications.  Also, as you do business in the US and contract with public
> institutions (schools, colleges, etc.), you are required to abide by the
> terms of the US AMericans with Disabilities act (as amended 1996).  I am
> only pointing this out to you to bring to your attention that someone else
> might decide your wallet would make a tempting target.  This is not a
> threat, this is advice you really should heed.  Now, the way I see it, you
> don't have any choice.  THere is already a push on to get other blind users
> to write in and hit you u up on this issue.  Considering the number of
> blindness related blogs, email lists and social pages (on Facebook and
> other social media), this means you might be forced to deal with this
> sooner (rather than later).
> > >>>>
> > >>>> FYI, data regarding accessibility on iOS is available here:
> https://developer.apple.com/library/ios/documentation/UserExperie
> > >>>> nce/Conceptual/iPhoneAccessibility/Making_Application_Accessible/
> > >>>> Making_Application_Accessible.html
> > >>>>
> > >>>> please do not do me the disservice of sending a response like the
> one quoted above.  Might I suggest that you change your plans now, while
> you still can.  Considering the number of blind iPhone users (at last
> count, somewhere north of 6 million or so), I would hate for you to have to
> drop everything to start dealing with 6 million angry blind people.  so,
> your  direction is now clear.  take the steps (now) to make your product
> accessible.
> > >>>>
> > >>>> thank you,
> > >>>>
> > >>>> Eric Oyen
> > >>>> ***
> > >>>>
> > >>>>
> > >>>>
> > >>>> On Feb 19, 2016, at 8:31 AM, Christine Grassman wrote:
> > >>>>
> > >>>>
> > >>>> Dear All:
> > >>>>
> > >>>> Issuu is an app which provides access to millions of magazines,
> newsletters, etc., on virtually any topic you can think of.  My son, who is
> also a VoiceOver user, wanted to access his high school's newspaper which
> is on the platform.  However, it is in an image pdf.  Furthermore, trying
> to get around the app is nightmarish, and it does not appear that any of
> the available resources is accessible.
> > >>>> I wrote to their support center, and this is the response I
> received.  My response to that unhelpful response is first, with the
> response in the middle, with my original message at the bottom.  I think
> this is absolutely something which should be available to those who use
> screen readers.  If others agree, I think we should bombard them with
> requests to make their platform accessible.
> > >>>> Christine
> > >>>>
> > >>>>
> > >>>> Begin forwarded message:
> > >>>>
> > >>>> From: "Christine Grassman (issuu Support Team)" <feedb...@issuu.com
> > >>>> Subject: Update from issuu Support Re: Poor VoiceOver accessibility
> > >>>> Date: February 19, 2016 at 10:16:27 AM EST
> > >>>> To: Christine Grassman <cgrassman1...@gmail.com
> > >>>> Reply-To: issuu Support Team <feedb...@issuu.com
> > >>>>
> > >>>> ## Please do not write below this line ##
> > >>>>
> > >>>>
> > >>>> Christine Grassman
> > >>>> Feb 19, 16:16
> > >>>>
> > >>>> With all due respect, there is no excuse for this.  Apple makes
> available to developers, free of charge, guidelines for making apps
> accessible.  There's absolutely no reason not to do this.
> > >>>> Christine
> > >>>>
> > >>>> Sent from my iPhone
> > >>>>
> > >>>>
> > >>>>
> > >>>> Angel (Help Center)
> > >>>> Feb 19, 11:51
> > >>>>
> > >>>> Hi Christine,
> > >>>>
> > >>>> Unfortunately we don't have a way for those with visual impairments
> to use screen reading technology or have a way to make our site accessible
> at this time.  We also haven't been informed of any plans to add that
> functionality any time soon.  I'm so very sorry about that.
> > >>>>
> > >>>> If we do introduce this functionality at any point, we will put up
> an announcement on our blog (blog.issuu.com) and on our help center (
> help.issuu.com), so please do keep checking these places for updates.
> > >>>>
> > >>>> Please don't hesitate to write back if you have any other
> questions, and we'd be happy to assist you.
> > >>>>
> > >>>> Best regards,
> > >>>> Angel
> > >>>>
> > >>>> issuu is on iOS and Android.
> > >>>>
> > >>>> To learn more about issuu, please visit our Help Center.
> > >>>>
> > >>>>
> > >>>>
> > >>>>
> > >>>> Christine Grassman
> > >>>> Feb 15, 22:42
> > >>>>
> > >>>> I am blind, as are my children.  We use iPhones with VoiceOver
> accessibility to access text.  I am deeply disappointed that Issuu is not
> voiceover accessible.  Only some features are accessible, and one cannot
> find and read magazines.  In this day and age, this is unacceptable.
> Information should be accessible to us just as to others.
> > >>>> There is no reason why the text of your millions of publications
> should not be accessible using a screen reader.  I hope that you will
> address this as quickly as possible.
> > >>>> Christine Grassman
> > >>>>
> > >>>> Sent from my iPhone
> > >>>>
> > >>>>
> > >>>> This email is a service from Help Center.  Delivered by Zendesk.
> > >>>> [J5P6X7-GL7J]
> > >>>>
> > >>>>
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