Hi Donnie, As Christopher said, your Mom probably was presented with a message asking to accept the terms and conditions for the update and did so without understanding what she did. I have heard this from time to time where people complain something happened automatically and when it really comes down to it it was done because they agreed to something without reading it or reading it and not understanding it. I don't know how old or tech savvy your Mom is, but it is easily possible for somebody older or somebody who is used to saying Yes or I Agree because that is what we usually have to do when we install anything on a computer and so on.
There is no way to turn automatic updates off on the iPhone as far as them downloading to your device. However, the device does has to be plugged in and be connected to WiFi for an iOS update to download. If you always turned off WiFi when the phone is plugged in updates would not download. Alternatively, we typically know when iOS updates are released so just make sure you tell your Mom that day to make sure she doesn't say "I Agree" to any messages. Having said all this, what iPhone does your Mom have? Unless she has a 5S or older and was affected by this bug which caused Apple to pull the update for older devices having updated to iOS 9 should not give her any trouble at all. Once again, Christopher already pointed out that this message is quite normal and all you have to do is to double tap on that message, it doesn't matter what language it is currently in, but you can always wait untilit's in English, the languages cycle around and if you touch the screen from time to time you'll come across the English message of "Slide to set up" soon anough, just double tap and you can finish the steps involved in completing the update. Regards, Sieghard -----Original Message----- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Dani Pagador Sent: Sunday, March 27, 2016 12:24 PM To: iPhone for visually impaired <viphone@googlegroups.com> Subject: Need to Check Status of IOS Update on iPhone Hi, Everyone. My Mom's iPhone updated to 9.3 without her wanting it to, and we needed to take the phone to the Apple store in order to have them reset it--neither of us could work out what had happened and why it was stuck on a set-up screen with "Hello" in every possible language. Where do I need to look on her phone to STOP IOS updates from happening automatically? Thanks, Dani -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
