Hi, Everyone. My Mom's in her late sixties and is gun shy re technology. I think she agreed to the update without understanding what she was doing; she said she'd charged her phone overnight and when she opened it in the morning, must've done something and then got the "hello" set-up screen. She called me asking what to do, and since I'd never seen that screen before--my husband handles all the back-ups and updates for me,--I had no idea what to do.
I'll keep the messages you've sent in reply to my question for reference, and since I have yet to update to 9.3, will make sure to be an active participant so I understand what's happening onscreen in case my Mom gets install happy in future. Thanks, Dani On 3/27/16, christopher hallsworth <challswor...@icloud.com> wrote: > Hi > > You can't. iOS updates should happen automatically, but only for the > download. The installation must be agreed upon by the user by accepting > Apple's terms of service. But now you have updated somehow without warning, > do a three finger swipe from left to right from the "hello" screen to > continue setup. > > >> On 27 Mar 2016, at 20:23, Dani Pagador <axs....@gmail.com> wrote: >> >> Hi, Everyone. >> My Mom's iPhone updated to 9.3 without her wanting it to, and we >> needed to take the phone to the Apple store in order to have them >> reset it--neither of us could work out what had happened and why it >> was stuck on a set-up screen with "Hello" in every possible language. >> >> Where do I need to look on her phone to STOP IOS updates from >> happening automatically? >> >> Thanks, >> Dani >> >> -- >> The following information is important for all members of the V iPhone >> list. >> >> If you have any questions or concerns about the running of this list, or >> if you feel that a member's post is inappropriate, please contact the >> owners or moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - >> you can reach Cara at caraqu...@caraquinn.com >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/viphone@googlegroups.com/ >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to viphone+unsubscr...@googlegroups.com. >> To post to this group, send email to viphone@googlegroups.com. >> Visit this group at https://groups.google.com/group/viphone. >> For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the V iPhone > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
