Hi

You can't. iOS updates should happen automatically, but only for the download. 
The installation must be agreed upon by the user by accepting Apple's terms of 
service. But now you have updated somehow without warning, do a three finger 
swipe from left to right from the "hello" screen to continue setup.


> On 27 Mar 2016, at 20:23, Dani Pagador <axs....@gmail.com> wrote:
> 
> Hi, Everyone.
> My Mom's iPhone updated to 9.3 without her wanting it to, and we
> needed to take the phone to the Apple store in order to have them
> reset it--neither of us could work out what had happened and why it
> was stuck on a set-up screen with "Hello" in every possible language.
> 
> Where do I need to look on her phone to STOP IOS updates from
> happening automatically?
> 
> Thanks,
> Dani
> 
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