Hi, 
I always call this phone number and have no problems.
(877) 204-3930
The accessibility team can also be reached via email at accessibil...@apple.com 

This department will only take care of issues that you're having accessibility 
related. If you are having issues with charges that you didn't make, I suggest 
you try a different department.

Regards,
Feliciano
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> On Mar 29, 2016, at 4:00 PM, Jim Ruby <j...@blindsea.com> wrote:
> 
> I love calling these people only to have the call get hung up on for the 5th 
> time today after the stupid automated system says let me get someone to help 
> you.
> This is the number I am using
> 800-694-7466
> Make it 6 times now from another phone
> I had a strange bill come in from itunes and I can't get to the billing 
> history in itunes it is all blank. I'll just call my cc company and dispute 
> the charge then since apple is to hard to get in touch with and I can not 
> report it since I can't get to my billing info with in itunes since it is all 
> blank.
> 
> Any way anyone have any suggestions? I'm getting very frustrated.
> 
> Thanks
> 
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