The Apple accessibility phone number should only be used for accessibility 
related concerns. Billing is not one of them. The number you are calling is a 
number that I am not familiar with. Try one 800 my apple. That should get you 
where you need to go eventually. By the way, the subject line is irritating to 
me. Apple has done a lot for us as blind people, and is by far the best as far 
as excess ability in the mobile market goes.

Sent from my iPhone

> On Mar 29, 2016, at 19:12, Richard Turner <richardturne...@outlook.com> wrote:
> 
> 
> Others have already given the actual accessibility phone not number. The one 
> you have been calling is not the accessibility support line. I and many 
> others have called the accessibility line multiple times with excellent 
> results.
> So, make sure you are using 1-877-204-3930
> 
> Richard
> 
> 
> 
> (Sent from my iPhone 5S)
> 
>> On Mar 29, 2016, at 4:00 PM, Jim Ruby <j...@blindsea.com> wrote:
>> 
>> I love calling these people only to have the call get hung up on for the 5th 
>> time today after the stupid automated system says let me get someone to help 
>> you.
>> This is the number I am using
>> 800-694-7466
>> Make it 6 times now from another phone
>> I had a strange bill come in from itunes and I can't get to the billing 
>> history in itunes it is all blank. I'll just call my cc company and dispute 
>> the charge then since apple is to hard to get in touch with and I can not 
>> report it since I can't get to my billing info with in itunes since it is 
>> all blank.
>> 
>> Any way anyone have any suggestions? I'm getting very frustrated.
>> 
>> Thanks
>> 
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