Certainly if voiceover is not reading something that it should be reading and a person cannot access information excess ability would be an appropriate place to call as for billing stuff if you want to call Apple that's another story all so things need to be selected to get at specific information meaning you need to select one of the tabs at the bottom of the page that would be appropriate to the test you're trying to accomplish. Those sorts of things you have to be careful about it's not always intuitive to figure out how that all works. That word should have been task not test. Still have not learned how to edit text after I've dictated it and it makes some errors. That's next on my list of things to do. One nice thing about accessibility is that you can call them even after your first year warranty has expired. If you call Apple you'll pay a consulting fee if your warranty is up. That's a drag but that's just the way the world turns.
Deidre > On Mar 30, 2016, at 1:42 PM, Jim Ruby <j...@blindsea.com> wrote: > > Yes, I needed apple care more then accessability because it was billing > related, but was not sure whom to call as I could not see my billing and was > not sure if it was accessability related or another problem as I could not > access my list of receipts. They just would not show up in the itunes store. > > > > > > -----Original Message----- > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of > Wayne Merritt > Sent: Wednesday, March 30, 2016 11:09 AM > To: viphone@googlegroups.com > Subject: Re: Apple accessibility sucks > > If you have Apple Care, you can also call 1-800-275-2273. And, for > what it's worth, I have also gotten disconnected with Apple Care, only > once but it was annoying. I did eventually get my issue resolved with > their help. > > Wayne > >> On 3/30/16, deidre muccio <deim...@verizon.net> wrote: >> Odd. I never have anything other than the best of luck with Apple >> Accessibility. >> >> >> -----Original Message----- >> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf >> Of Jim Ruby >> Sent: Tuesday, March 29, 2016 7:00 PM >> To: viphone@googlegroups.com >> Subject: RE: Apple accessibility sucks >> >> I love calling these people only to have the call get hung up on for the 5th >> time today after the stupid automated system says let me get someone to help >> you. >> This is the number I am using >> 800-694-7466 >> Make it 6 times now from another phone >> I had a strange bill come in from itunes and I can't get to the billing >> history in itunes it is all blank. I'll just call my cc company and dispute >> the charge then since apple is to hard to get in touch with and I can not >> report it since I can't get to my billing info with in itunes since it is >> all blank. >> >> Any way anyone have any suggestions? I'm getting very frustrated. >> >> Thanks >> >> -- >> The following information is important for all members of the V iPhone >> list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - >> you can reach Cara at caraqu...@caraquinn.com >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/viphone@googlegroups.com/ >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to viphone+unsubscr...@googlegroups.com. >> To post to this group, send email to viphone@googlegroups.com. >> Visit this group at https://groups.google.com/group/viphone. >> For more options, visit https://groups.google.com/d/optout. >> >> -- >> The following information is important for all members of the V iPhone >> list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - >> you can reach Cara at caraqu...@caraquinn.com >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/viphone@googlegroups.com/ >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to viphone+unsubscr...@googlegroups.com. >> To post to this group, send email to viphone@googlegroups.com. >> Visit this group at https://groups.google.com/group/viphone. >> For more options, visit https://groups.google.com/d/optout. > > > -- > Follow me on Twitter at: > www.twitter.com/wcmerritt > My website: > www.wayneism.com > My book list: > www.wayneism.com/books.php > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
