They have gone overboard to assist me. Hope others have as good luck as I did.

On 3/31/2016 2:49 PM, Gary Petraccaro wrote:
I have only had one problem with them. That was when I called trying to find out how iTunes for the PC was supposed to work. The particular individual told me to ask my PC Adaptive software manufacturer. When I called again the next person I spoke to was ready, able and willing to help. On all other questions, the people were the best recommendation for picking Apple.

----- Original Message ----- From: "deidre muccio" <deim...@verizon.net>
To: <viphone@googlegroups.com>
Sent: Wednesday, March 30, 2016 8:57 AM
Subject: RE: Apple accessibility sucks


Odd. I never have anything other than the best of luck with Apple Accessibility.


-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Jim Ruby
Sent: Tuesday, March 29, 2016 7:00 PM
To: viphone@googlegroups.com
Subject: RE: Apple accessibility sucks

I love calling these people only to have the call get hung up on for the 5th time today after the stupid automated system says let me get someone to help you.
This is the number I am using
800-694-7466
Make it 6 times now from another phone
I had a strange bill come in from itunes and I can't get to the billing history in itunes it is all blank. I'll just call my cc company and dispute the charge then since apple is to hard to get in touch with and I can not report it since I can't get to my billing info with in itunes since it is all blank.

Any way anyone have any suggestions? I'm getting very frustrated.

Thanks


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