Hi Erik,

I talked to you this morning and (oddly) to another person with the 
identical issue.

The problem (at least then) was that your client had purchased the washable 
code 128 labels from Envision America and, when our software finds these, 
we just report what the number is and don't allow recording.  To record 
using Digit-Eyes, you need to either print your own Digit-eyes labels 
(which is free) or buy the washable ones from us.

At least at present.

To set up the accessibility settings on the iPhone, go to settings -> 
general -> accessibility -> voiceover and set them as you need.   If want 
to set on the triple-click home feature, that is on the accessibility page, 
not the voiceover page and is located at the very bottom.

I appreciate the fact that you took the time to call -- please do call back 
any time that we can help.   

And stay tuned for the neat features in the next release of Digit-Eyes!

Cordially,
Nancy

On Tuesday, September 4, 2012 7:21:45 PM UTC-5, eburggraaf wrote:
>
> Hi all,  I've got a client who just bought digit-eyes.  We scanned a bar 
> code and it identified the thing as a UPC code generally used for 
> inventory, or some such thing.  We wanted to input what that thing actually 
> is that is attached to the bar code.  All it gave us though was an OK 
> button and then it disappeared.  I got a device here to see if I could make 
> it work, but some one has gone and changed the accessibility settings for 
> vision and confounded me.
>
> Appreciate any help.
>
>
> Erik Burggraaf
> Introducing Ebony Consulting business card transcription service, starting 
> at $0.45 per card or $35 per hundred cards.
> Ebony Consulting toll-free: 1-888-255-5194
> or on the web at http://www.erik-burggraaf.com
>  
>

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