Well it could've been a one time thing. But what I changed in settings was the 
default which is to have it start playing as soon as the app opens, so I change 
that off. And mute when the app opens which I believe is set on, and I changed 
it off. Basically I changed any settings that I thought might affect voiceover. 
And I have not had that problem since. One good thing about the iPhone app is 
that a two finger double tap actually will shut the channel up if you need to. 
On the other hand, I think the iPhone app app is so screwed up that I can't 
imagine actually using it for anything. Maybe if I only had a very few favorite 
channels, and could figure out a how to add them, and B, how to change from 
Alta favored, I might use it. But as it is now, not going to happen. The Apple 
TV app, despite its major shortcomings, appears to be the best, because you can 
reliably move from the button where you would add it to a favorite to the 
button where you would play the channel to the button where it's going to 
announce the program, although it doesn't tell you the channel. So, if your 
memory is really good, or you don't like but a few channels, the Apple TV app 
could work for you. And then you get to ask AT&T for a discount, because it's 
really not accessible ha ha.
Mary

Mary


Sent from my iPhone

> On Nov 30, 2016, at 7:42 PM, Lynda Ingraham <lynda.ingra...@gmail.com> wrote:
> 
> Mary,
>  
> Thank you so much. I have been on the phone with Apple Accessibility and AT&T.
>  
> Do you know what settings I should change to prevent the problem from 
> happening again?
>  
> Best,
>  
> Lynda
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Mary Otten
> Sent: Wednesday, November 30, 2016 10:34 PM
> To: viphone@googlegroups.com
> Subject: Re: Direct tv Now Locked my Phone
>  
> I thought that happened with my phone. Raise the volume. Just start hitting 
> that up volume. It will come back, at least minded. You have to go into 
> settings and change some things in there, or it might do it again.
> Mary
> 
> 
> Sent from my iPhone
> 
> On Nov 30, 2016, at 6:31 PM, Lynda Ingraham <lynda.ingra...@gmail.com> wrote:
> 
> Hi Everyone,
>  
> I was trying to register for directtvnow on my phone. It looked like I was 
> finally signed in to the app. My phone is totally locked up at this point. I 
> have a 6s+. I tried doing a reset holding down the home and power button. The 
> best I get is siri indicating vo is already on. I hear no clicks when moving 
> my finger on the screen and no vo reading anything at all. Any suggestions?
>  
> Thank you,
>  
> Lynda
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