Mine did this yesterday. I knew vo was on, but it wouldn’t read. it also 
wouldn’t play music. all I can figure is it was no longer routing audio for 
this to external b/c headphones,  both wired and bluetooth worked fine.  
although siri worked, and vo worked in a siri screen. I had to fully factory 
reset my phone. It was awful. 

Alia
> On Nov 30, 2016, at 9:31 PM, Lynda Ingraham <lynda.ingra...@gmail.com> wrote:
> 
> Hi Everyone, 
>  
> I was trying to register for directtvnow on my phone. It looked like I was 
> finally signed in to the app. My phone is totally locked up at this point. I 
> have a 6s+. I tried doing a reset holding down the home and power button. The 
> best I get is siri indicating vo is already on. I hear no clicks when moving 
> my finger on the screen and no vo reading anything at all. Any suggestions? 

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