Same here but I listened to a podcast from the Blind side and mosen says not to 
move your head too slowly and that you will get slightly better results if 
going faster. I tried that on the alternate Id and (fingers crossed) it seems 
to be more consistent.
Marie


From: Cristóbal Muñoz 
Sent: Wednesday, November 21, 2018 10:07 AM
To: viphone@googlegroups.com 
Subject: RE: Passcode issues

Face ID has been finicky for me so far. I’ll probably try to redo the face 
scanning thing after I shut things down for today. That said, when it works, 
lighting has no baring. I’ve even made squishy faces on purpose. I’ve yawned 
while unlocking my phone. Continued to talk when unlocking and when it works, 
none of these actions impede it from working. My experience so far is that in 
general it’s simply not consistent. Again though, it could just be a bad 
initial scan. 

 

 

Cristóbal

 

From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Marie N.
Sent: Wednesday, November 21, 2018 6:53 AM
To: viphone@googlegroups.com
Subject: Re: Passcode issues

 

Yes I know what you say about the security is correct and I will try to reset 
the face ID so perhaps I get a better result. It just seems like when there is 
plenty of light, it works well but when I am in my office, especially in the 
evening, it is very unreliable. I did go in this morning and put in what they 
call an alternate face ID and will check it out today. Maybe this will solve 
the Id issue. If I can get that to work better, it will be a nice relief. I 
suspect part of my impatience is due to the added new gesture for the home 
button and learning which to do first. LOL!

but you can teach an old dog new tricks.

Marie

 

 

From: Sieghard Weitzel 

Sent: Tuesday, November 20, 2018 10:24 PM

To: viphone@googlegroups.com 

Subject: RE: Passcode issues

 

Hi Marie,

 

You are mistaken about Face Id requiring good lighting, in fact, it works in 
total darkness.

Also, if you are asking about whether a passcode or Face Id or Touch Id are 
required to unlock your phone each time then the answer is yes if you have 
enabled passcode/Touch Id or passcode/Face Id. It would hardly be a security 
feature if you could set it so it would only ask you once an hour or something 
like that.

 

The reason for Touch Id on the older phones and Face Id on the new ones is so 
you don't have to enter a passcode each time and to make it easier to unlock 
your phone.

Yes, you can turn the feature off completely, but this also prevents you from 
using Apple Pay, it means that you can't use Touch Id or Face Id to 
authenticate app store purchases so you will have to enter your Apple Id 
password instead of just putting your finger on the home button or looking at 
the phone.

Furthermore, if your phone is ever stolen or lost anybody can access your 
information on the phone and, what is more, there is no barrier to a thief to 
simply wipe the phone and sell it or use it him or herself. At least with a 
passcode along with either Touch Id or Face Id this is not possible.

 

From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Marie N.
Sent: Tuesday, November 20, 2018 9:24 PM
To: viphone@googlegroups.com
Subject: Re: Passcode issues

 

It seems to recognize the fingerprint fairly consistently but even so, the 
constant need to use the finger print or the passcode is too demanding. I no 
longer ever take the 6S out of the house so I have turned the passcode off on 
that phone. But I recently got an IPhone X and if not in decent light, the face 
ID does not work and it seems that it requires a code or ID every time the 
screen locks and this is ridiculous. If no one has any ideas, I will call 
accessibility tomorrow and see what they might suggest.

Marie

 

 

From: Sieghard Weitzel 

Sent: Tuesday, November 20, 2018 9:00 PM

To: viphone@googlegroups.com 

Subject: RE: Passcode issues

 

Hello Marie,

 

I have not noticed that my phone asks me for a passcode more than before. Is it 
maybe that your fingerprint is not recognized?

 

 

From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Marie N.
Sent: Tuesday, November 20, 2018 8:55 PM
To: VIPhone <viphone@googlegroups.com>
Subject: Passcode issues

 

In the past, as I remember it, you only needed to enter the passcode when 
powering up or after around 40 minutes of inactivity. Now it seems I have to 
enter the darn thing constantly. Is there any setting that will reduce the need 
to enter the code so often? In the passcode setting there is a section about 
when it is required and the one and only option is “immediately”. why is that 
the only selection and is there any way to change it?

Please help me with this before I lose my mind totally. LOL

Thanks,

Marie

 

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