Holly,

Thank you for this informative and helpful reply. I will try your suggestion 
with the app and I'll be sure to report the issue to Ring that these buttons, 
which are very important, should be accessible via swipe gestures. I also 
didn't even consider that Alexa would have support for the doorbell. I will be 
sure to enable this and to link my Ring account with it. Again, this is very 
helpful and I'd like to thank you for taking the time to share what you know.


David Goldfield, Assistive Technology Specialist JAWS Certified: 2019 
WWW.David-Goldfield.Com<http://WWW.David-Goldfield.Com>
On 8/17/2019 11:43 AM, Holly wrote:
Hi David:

When you get the notification that there is someone at the door, you should be 
able to open the ring app by double tapping on the notification.  It takes a 
few seconds for the app to open, then the buttons you need to talk to the 
person at the door are along the top left edge of the phone.

You just have to practice running your finger down the left edge to the ‘end 
call’ and ‘accept call’ buttons.  The ‘end call’ button is above the ‘accept 
call’ button.  Voice over will announce them when you find them, but you can 
not find them by swiping.

As you say, the app is not very accessible, but with practice you can manage it.

I found that having an echo spot or echo show is faster than the app.  When you 
set the echo up to ‘talk to the front door, or whatever you name it, it will 
open two way communication to the person at the door.  Then you can talk to the 
person through the echo device.

Good luck!

"Our greatest weakness lies in giving up. The most certain way to succeed is 
always to try just one more time."
Thomas A. Edison
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