Hi Chris, As it happens, shortly after I sent a reply to your message, I saw the following on the Nearby Explorer list. They are aware of the problem and are working on a fix. See below for the actual message that was sent out on the Nearby Explorer list:
Today Apple released its newest operating system, iOS 13.1. In testing, APH discovered these new updates will cause issues with the paid version of Nearby Explorer. We are working on a fix, but at this time one is not imminent. If you wish to continue using the paid version of Nearby Explorer, we recommend you wait to upgrade to iOS 13.1 at this time. If you do choose to download the upgrade, you may still use the free version of Nearby Explorer, Nearby Explorer Online, which is not affected by the updates. We will keep you updated as we continue to work for a solution, and apologize for any inconvenience this will create. Sent from my iPhone > On Sep 24, 2019, at 12:24 PM, jsab...@cinci.rr.com wrote: > > > Hi Julian. Reporting something like this to Apple Feedback is not effective. > I’m actually looking for a developer contact at APH who produces the app. > I’ve found that generally just reporting an issue as Feedback in the App > Store is never effective. > > Thanks Much, > > Chris > > From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Julian > Sent: Tuesday, September 24, 2019 3:17 PM > To: viphone@googlegroups.com > Subject: Re: Nearby Explorer crashes in IOS 13.1 > > Hi, > > I've been having the same problems with Nearby Explorer as well as several > other apps ever since the iOS 13.1 beta cycle started. I have been reporting > it to Apple over and over again via the Feedback app with every update iOS > 13.1 up through today and still not fixed. > > Sent from my iPhone > > > On Sep 24, 2019, at 11:37 AM, jsab...@cinci.rr.com wrote: > > > Hello all. I just upgraded my iPhone to IOS 13.1 and can no longer use Nearby > Explorer. The app just crashes. I uninstalled and re-installed the app twice > and redownloaded the onboard maps. Is there a person at APH that handles > support for this app who I can contact? Still using my old iPhone 6S. > > Thanks Much, > > Chris > > <image002.png> > > Christopher Sabine > National Accounts Manager > Seven – Utility Management Consultants, LLC > Phone: (614) 559-3856 > Cell: (513) 403-9601 > Fax (619) 330-2505 > Email: csab...@sevenutility.com > A+ Rating from the Better Business Bureau > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. 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Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/6F2BE2E2-3DFE-4E9F-8218-8E7E5F611CA2%40gmail.com. > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/04e501d5730d%24aa05e5e0%24fe11b1a0%24%40cinci.rr.com. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/785B4955-C7B2-413E-A5D9-7C31B1804BC9%40gmail.com.
