That’s why, it can be prudent, to wait a while before updating. Especially, if
you are dependent on an app.
Dave.
From: Julian
Sent: Tuesday, September 24, 2019 8:28 PM
To: viphone@googlegroups.com
Subject: Re: Nearby Explorer crashes in IOS 13.1
Hi Chris,
As it happens, shortly after I sent a reply to your message, I saw the
following on the Nearby Explorer list. They are aware of the problem and are
working on a fix. See below for the actual message that was sent out on the
Nearby Explorer list:
Today Apple released its newest operating system, iOS 13.1. In testing, APH
discovered these new updates will cause issues with the paid version of Nearby
Explorer. We are working on a fix, but at this time one is not imminent.
If you wish to continue using the paid version of Nearby Explorer, we recommend
you wait to upgrade to iOS 13.1 at this time. If you do choose to download the
upgrade, you may still use the free version of Nearby Explorer, Nearby Explorer
Online, which is not affected by the updates.
We will keep you updated as we continue to work for a solution, and apologize
for any inconvenience this will create.
Sent from my iPhone
On Sep 24, 2019, at 12:24 PM, jsab...@cinci.rr.com wrote:
Hi Julian. Reporting something like this to Apple Feedback is not effective.
I’m actually looking for a developer contact at APH who produces the app. I’ve
found that generally just reporting an issue as Feedback in the App Store is
never effective.
Thanks Much,
Chris
From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Julian
Sent: Tuesday, September 24, 2019 3:17 PM
To: viphone@googlegroups.com
Subject: Re: Nearby Explorer crashes in IOS 13.1
Hi,
I've been having the same problems with Nearby Explorer as well as several
other apps ever since the iOS 13.1 beta cycle started. I have been reporting it
to Apple over and over again via the Feedback app with every update iOS 13.1 up
through today and still not fixed.
Sent from my iPhone
On Sep 24, 2019, at 11:37 AM, jsab...@cinci.rr.com wrote:
Hello all. I just upgraded my iPhone to IOS 13.1 and can no longer use
Nearby Explorer. The app just crashes. I uninstalled and re-installed the app
twice and redownloaded the onboard maps. Is there a person at APH that handles
support for this app who I can contact? Still using my old iPhone 6S.
Thanks Much,
Chris
<image002.png>
Christopher Sabine
National Accounts Manager
Seven – Utility Management Consultants, LLC
Phone: (614) 559-3856
Cell: (513) 403-9601
Fax (619) 330-2505
Email: csab...@sevenutility.com
A+ Rating from the Better Business Bureau
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