>From what I can tell, the recently added movies that have AD are not part of >prime and they have to be rented whether you are blind or sighted even if they >have AD. I don't like this because like you, I don't want to pay to rent a >movie when I'm already paying a good amount for Prime.
Debbie -----Original Message----- From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Lisa Belville Sent: Saturday, October 05, 2019 12:30 PM To: viphone@googlegroups.com Subject: Re: Hearing Descriptive Tracks in Amazon Prime App Hi, Chris. wow, I didn't realize that about Amazon movies and DVS.?? This is really unfair if it is indeed how Amazon handles DVS distribution and their content. Out of the 20 movies I've added to my watch list that supposedly have audio description, I've only gotten one to work with the app.?? I'm not paying to rent a movie just for the ;pleasure of DVS, not with my Prime membership I pay full price for.?? Not to sound whiney, but yes, we pay the $119 a year for Amazon Prime just like everyone else.?? What a let down.?? At least Netflix is more consistent and their app is a bit more user friendly. I also use the ACB site for information about what is and isn't described. Lisa Lisa Belville missktlab1...@frontier.com On 10/5/2019 11:16 AM, Chris Chaffin wrote: > Hello Lisa, > > I do not think you are doing anything wrong. Unfortunately, Amazon states > that if a movie has audio description available, because of licensing issues, > the track will not be available in the free version that comes with a prime > membership, but will be available in the version that you rent. > Now this only applies to movies. All of their original series do come with > audio description. > > Personally I do not agree with this, and think this is not right. A sighted > person is able to watch the movie with their prime membership, but we only > get audio description if we pay. I do not know if this is Amazon doing this, > or the movie companies. > > I use the ACB Link app to look through all the audio description titles > available through all the different sources. > > Hope this has been helpful. > > Chris > > >> On Oct 5, 2019, at 11:05 AM, Lisa Belville <missktlab1...@frontier.com> >> wrote: >> >> Hi, all. >> >> >> I'm using an iPhone SE with iOS 12.4.?? I don't want to update at this time, >> so I'm hoping my issue won't be one that needs an update to solve it. >> >> >> I'm trying to figure out how to get the app for Amazon Prime Video to >> consistently play the audio described track.?? I've verified that the movies >> in question have the DVS track, but I cannot seem to get it to play. >> >> >> This is frustrating, because I played a movie yesterday that had DVS and I >> just double-tapped the Play Now button in the Prime Video App and the movie, >> including description started playing with no additional input from me. >> >> >> These are movies included with my Prime subscription and not ones I need to >> rent from Amazon, if that makes a difference. >> >> >> What am I doing wrong? >> >> >> HTH >> >> >> Lisa >> >> >> -- >> Lisa Belville >> missktlab1...@frontier.com >> >> -- >> The following information is important for all members of the V iPhone list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor. 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