Odd. There appears to be a boatload of audio described on Amazon. All their original stuff and they're always adding commercial releases. You being in Canada, perhaps it's more a function of licensing/copyright issues? I wish they get around to better sorting their stuff though. Right now, you more or less have to hunt for stuff or know ahead what title will have audiodescription instead of there simply being a category for audio described content. According to this page that lists Prime shows with audiodescription, they are nearing 1000 titles with audiodescription. https://acb.org/adp/amazonad.html
----- From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Sieghard Weitzel Sent: Saturday, October 5, 2019 8:23 AM To: viphone@googlegroups.com Subject: RE: Hearing Descriptive Tracks in Amazon Prime App I think Amazon needs to up their game with respect to descriptive video. Here in Canada I have never come across a single one which has audio descriptions. At least I just read that at least I can finally add Apple Music so that I can now play music via my Echo speakers from my Apple Music subscription. -----Original Message----- From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Richard Turner Sent: Saturday, October 5, 2019 8:10 AM To: viphone@googlegroups.com Subject: RE: Hearing Descriptive Tracks in Amazon Prime App Its probably a question of what is Amazon doing wrong. I assume Audio Description is turned on in your phone settings. If so, when you start a movie that is supposed to have the description track and it doesn't play, pause the movie and see if there are any buttons that would give you a choice of audio tracks. Some times, for some reason, you have to make sure the English with description is on in the movie, at least with some platforms. I do not have Prime, so I cannot be sure. You may also want to call Amazon accessibility customer service. Richard 🖖 Live long and prosper Check out my web site at: www.turner42.com -----Original Message----- From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Lisa Belville Sent: Saturday, October 5, 2019 8:06 AM To: V I Phone <viphone@googlegroups.com> Subject: Hearing Descriptive Tracks in Amazon Prime App Hi, all. I'm using an iPhone SE with iOS 12.4.?? I don't want to update at this time, so I'm hoping my issue won't be one that needs an update to solve it. I'm trying to figure out how to get the app for Amazon Prime Video to consistently play the audio described track.?? I've verified that the movies in question have the DVS track, but I cannot seem to get it to play. This is frustrating, because I played a movie yesterday that had DVS and I just double-tapped the Play Now button in the Prime Video App and the movie, including description started playing with no additional input from me. These are movies included with my Prime subscription and not ones I need to rent from Amazon, if that makes a difference. What am I doing wrong? HTH Lisa -- Lisa Belville missktlab1...@frontier.com -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. 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