OK, so here’s a fun embarrassing fact. It says that my version of firmware is back from 2014. This could explain a lot. Trying to figure out how to get the latest update so I can then update my firmware. I appreciate Richard‘s most recent post because I think that answers my question. As I understand it, I have to put it on SD card and then reset the braille edge?
Thanks for all the help with this, Beth Sent from my iPhone > On Oct 28, 2019, at 8:13 AM, Richard Turner <richardturne...@outlook.com> > wrote: > > > There is a file you put on the SD card and do a reset. > I will send info later from work. > > > Richard > > 🖖 Live long and prosper > > > Check out my web site at: www.turner42.com > > From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Duane > Steele > Sent: Monday, October 28, 2019 7:09 AM > To: viphone@googlegroups.com > Subject: Re: Braille edge 40 no longer pairs to my phone with Bluetooth. This > happened before iOS 13 > > Richard, now I have a BrailleEdge 40 question. If Beth is in need of a > firmare update, how would this be sent to the Braille device. Or would she, > or any of us for that matter, be forced to send her device back to HIMS for > that installation? How inconvenient that might prove to be, even though I > know for sure that the "turn around" time from HIMS is really good. > > > Peace & Blessings, > Duane L. Steele > Phone (276) 730-5194 > > > On Oct 27, 2019, at 11:41 PM, Richard Turner <richardturne...@outlook.com> > wrote: > > That is most strange. If there isn't a more info button just after the > display listing, then I'd check which firmware version you are running on the > Braille Edge. > Granted, HIMS is a company who doesn't seem to understand how to update their > own web site, but you should be running a firmware that starts with 2017. If > you are still running one that starts with 2016, that could explain things > with the iOS 13 update. > I'm purely guessing here. > But, press spacebar plus v and see what the firmware is. > I have the latest firmware at work, though they HIMS should be able to get it > to you if you need it. > Good luck, > > > > > Richard > "Reality is the leading cause of stress for those who are in touch with it." > -- from The Search for Signs of Intelligent Life in the Universe, by Jane > Wagner > > > > On Oct 27, 2019, at 8:28 PM, Beth G <bethm...@gmail.com> wrote: > > > Hello Richard and Wayne, > > Richard, thank you for your wonderful instructions. Unfortunately, the grill > edge is listed, but there is not a more info button. Thus I cannot find a way > to forget the device. When I do tap on Braille Edge, I get the same message > of it not being supported. I guess I’ll make a phone call to Apple or him, or > both, tomorrow. > Again thank you so much for your concise instructions > > Thanks, > > Beth > > Sent from my iPhone > > > On Oct 25, 2019, at 11:33 AM, Richard Turner <richardturne...@outlook.com> > wrote: > > What I would do is: > 1. Turn off the Braille Edge. > 2. In your bluetooth settings if Braille Edge is shown, double tap on more > Info and forget the device. > 3. > Turn off bluetooth on your phone. > 4. Restart your phone. > 5. > Turn on the Braille Edge and make sure the switch is on bluetooth, and turn > the phone on and turn bluetooth on in your phone settings. > > 6. Go to VoiceOver settings, braille, and see if it sees your braille edge, > if so, double tap it. > Hopefully, it will connect. > I do not recall if it requires a pairing code, but if it does, you need to be > quick in entering it. I vaguely remember using 0000 > If this doesn't work, then time to call Apple and/or HIMS. > I hope it works. > > > > > Richard > "Reality is the leading cause of stress for those who are in touch with it." > -- from The Search for Signs of Intelligent Life in the Universe, by Jane > Wagner > > > > On Oct 25, 2019, at 10:19 AM, Beth G <bethm...@gmail.com> wrote: > > Hello all, > > Since around some version of iOS 12, with my iPhone 7, my braille edge 40 > states it is no longer supported, or rather my phone states the braille edge > is no longer supported via Bluetooth. Does anyone know why this might be and > how I can change it? I’ve tried repairing it several times > > > Thanks, > > Beth > > Sent from my iPhone > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. 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