Mary, I apologize if you already said you'd done this but have you checked your profile which is the last option on the right of the Audible app bottomline toolbar? When I check that, it states the various features of my Audible account including a separate button for exchanges. I'm curious whether exchanges are listed under your profile.
Alan Lemly -----Original Message----- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of motte...@gmail.com Sent: Friday, August 28, 2020 7:17 PM To: VIPhone via Subject: Still no luck with Audible Well, I did sign out of my Audible account on one of my phones and then sign back in. I still don�t have that exchange or return option in my menu, so if I want to return something, i�ll just have to do it the old-fashioned way on the PC. Strange. Sent from my iPhone -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/7651153B-91C4-4015-86BF-F75AC7D05F6A%40gmail.com. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/02d601d67da0%245db52400%24191f6c00%24%40gmail.com.