Mary, Best of luck resolving the issue and I hope Audible Support gives a quick and helpful answer. Please let us know what corrects the problem.
Alan -----Original Message----- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Mary Otten Sent: Friday, August 28, 2020 10:30 PM To: viphone@googlegroups.com Subject: Re: Still no luck with Audible Well, I have sent an email to audible support and we�ll see what they say. I believe I have the most recent version. There isn�t a newer one showing up in my updates in the App Store on either device. And yes, I have a lot of books downloaded. Sent from my iPhone > On Aug 28, 2020, at 8:12 PM, Alan Lemly <wale...@gmail.com> wrote: > > ?Mary, > > I'm not usually a fan of what I'm going to suggest because it sounds like one > of those standard boilerplate recommendations but you might delete and > reinstall the Audible app. I'm only suggesting this if you're sure you have > the most recent version installed and you haven't downloaded a lot of titles > to your device. It just isn't right that the Exchange this title option > doesn't appear when you open the menu of one of your Audible library books. > > Alan Lemly > > -----Original Message----- > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of > Mary Otten > Sent: Friday, August 28, 2020 9:37 PM > To: viphone@googlegroups.com > Subject: Re: Still no luck with Audible > > Hi Alan, > Yes, according to my profile, exchanges are part of my account. > > > Sent from my iPhone > >> On Aug 28, 2020, at 6:04 PM, Alan Lemly <wale...@gmail.com> wrote: >> >> ?Mary, >> >> I apologize if you already said you'd done this but have you checked your >> profile which is the last option on the right of the Audible app bottomline >> toolbar? When I check that, it states the various features of my Audible >> account including a separate button for exchanges. I'm curious whether >> exchanges are listed under your profile. >> >> Alan Lemly >> >> -----Original Message----- >> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf >> Of motte...@gmail.com >> Sent: Friday, August 28, 2020 7:17 PM >> To: VIPhone via >> Subject: Still no luck with Audible >> >> Well, I did sign out of my Audible account on one of my phones and then sign >> back in. I still don?t have that exchange or return option in my menu, so if >> I want to return something, i?ll just have to do it the old-fashioned way on >> the PC. Strange. >> >> >> Sent from my iPhone >> >> -- >> The following information is important for all members of the V iPhone list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor. 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Mark can be reached at: >> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at >> caraqu...@caraquinn.com >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/viphone@googlegroups.com/ >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to viphone+unsubscr...@googlegroups.com. >> To view this discussion on the web visit >> https://groups.google.com/d/msgid/viphone/02d601d67da0%245db52400%24191f6c00%24%40gmail.com. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/8F98FEF0-CB2F-4266-9CE9-8B5661E63214%40gmail.com. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/02fb01d67db2%244403d1c0%24cc0b7540%24%40gmail.com. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/90B1EDDE-490D-457F-BFAD-971722A6F1B7%40gmail.com. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/031501d67db5%24a2884340%24e798c9c0%24%40gmail.com.
