You can call 888 2467822 to discuss your account and adjustments. You can put an item in your profile that you wish to be called via phone to discuss replacements or chat with the shopper/driver which for me have always been the same person. I pay $9.99 per month and if I purchase $35.00 products or above the delivery is free. Once you set your account up with credit card information it is saved so when you check out it is withdrawn from your account. Often Instacart originally withdraws a slightly larger amount to cover extra products if you add more to your order before shopping begins but the original amount of the transaction is what is actually processed. HTH, Julie Dawson ----- Original Message ----- From: janet gross To: viphone@googlegroups.com Sent: Sunday, September 6, 2020 11:56 PM Subject: RE: InstaCart App
Hi Shai, I have been looking for a shopping service. I will check them out thoroughly. I have this service where I live, and I definitely want a shopping service like this. $99 a year isn't a bad deal, and matter of fact, this service is right where my favorite store is. Can I ask you if you order an item, and the store is out of it, will the shopper call you to let you know, or to ask you if you want to replace it with something else? Do you use this app on the phone, or on the pc? Is there somewhere on the app to ask the shopper to please check the expiration date especially on the dairy products? I can't even begin to say how many times when I'm at the store, and the shopper picks up the products, and I ask him or her to check the expiration date, and low in behold, it was out dated some days ago. Do you have your credit card information saved on their web site, so you don't have to enter it every time you place an order? Is there a certain amount for the tip? If you have a problem with the purchases, can you call someone to report or if you don't get what you asked for, but still been charged for it? Am I right in assuming this app is accessible with VoiceOver? Thank you so much. Janet -----Original Message----- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Shai Sent: Sunday, September 06, 2020 10:26 PM To: viphone@googlegroups.com Subject: Re: InstaCart App Hello, Here in Los Angeles, Instacart charges $99 a year and orders $35 and up receive free delivery. One does not have to subscribe to the $99 service, but they will pay the delivery fees and any other applicable prices. I know that this is also the same in San Diego as well. I have seen sales on different items through them. On 9/6/20, janet gross <janet.harv...@outlook.com> wrote: > Hi All, > I have often wondered about this service, so if I may please ask you, is > this service expensive? From my understanding, this service charges $14.95 > just to use the service, and then they charge a delivery fee of $4.95, and > they do not honor the sale prices because that is another way they make > money? Meaning we as customers don't get the actual sale price, and we as > customers can't use a reward card if we have one, but the shoppers use their > personal reward card, so then the shoppers also get our points on their own > reward card. I do give a tip, so I include this as well. Do customers have > to order a certain amount maybe like $30 or 50 to use the service. I hear > so many people saying this is a great service, but when I ask them how much > does the service charge, no one knows for sure. I could very well be wrong, > but this is what I read from the agreement on their web site. So, please > let me know if I am wrong, as I would appreciate it. > Maybe it is different in different areas, not for sure. > > Janet > > -----Original Message----- > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf > Of Mary Jo Partyka > Sent: Sunday, September 06, 2020 8:11 PM > To: 'Karen Delzer' via VIPhone > Subject: Re: InstaCart App > > Hi, > > I have been using Instacart since the pandemic hit in March and we order > groceries every week. The app is easy to use and the store personnel are > cooperative. The shoppers ask us questions when items are out of stock or > not good quality and give me a chance to reply with my answer. The drivers > bring the groceries to our front door and my husband goes out to get them. > m. The shoppers are nice. One time one of the items we ordered was > missing. We called the support line and they credited our account for the > missing item. It could have been misplaced when the items were being rung > up. We are very pleased with the service. > > >> On Sep 6, 2020, at 5:57 PM, Holly Jensen <thistleshamrock2...@gmail.com> >> wrote: >> >> Hello, >> >> I wanted to write in and ask if anyone in this group has had experience >> using InstaCart? If so, is the app accessible, are the drivers >> communicative, etc? Many thanks. >> >> Holly >> >> -- >> The following information is important for all members of the V iPhone >> list. >> >> If you have any questions or concerns about the running of this list, or >> if you feel that a member's post is inappropriate, please contact the >> owners or moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at >> caraqu...@caraquinn.com >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/viphone@googlegroups.com/ >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to viphone+unsubscr...@googlegroups.com. >> To view this discussion on the web visit >> https://groups.google.com/d/msgid/viphone/4AD41982-79A4-451D-81BE-9AE080058936%40gmail.com. > > -- > The following information is important for all members of the V iPhone > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/37813825-5A6C-4322-ADA1-AEB15B84DC21%40gmail.com. > > -- > The following information is important for all members of the V iPhone > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/CH2PR12MB416805682B8652E3DB172D7FFC280%40CH2PR12MB4168.namprd12.prod.outlook.com. > -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/CAL%2BOAfZ9sr8HOHjaXKSnCZXjV6Jyu8UomowQ_dKrLjzDD4xnoA%40mail.gmail.com. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/CH2PR12MB416806F91748315C3D8EE1A8FC280%40CH2PR12MB4168.namprd12.prod.outlook.com. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/000601d684e3%24c6abd180%248e01a8c0%40JulieDesktop.
