The usual practice is this. I speak for Shipt. You join for a yearly membership 
of $99 and you may can join for a monthly fee. The delivery fee is $10 or so 
for any order up to $35. Anything we order above $35 is free delivery. I don't 
know about sale prices or points. The service is worth it to us because it 
frees us from being dependent on someone.
 

-----Original Message-----
From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of janet 
gross
Sent: Sunday, September 6, 2020 9:13 PM
To: viphone@googlegroups.com
Subject: RE: InstaCart App

Hi All, 
I have often wondered about this service, so if I may please ask you, is this 
service expensive? From my understanding, this service charges $14.95 just to 
use the service, and then they charge a delivery fee of $4.95, and they do not 
honor the sale prices because that is another way they make money? Meaning we 
as customers don't get the actual sale price, and we as customers can't use a 
reward card if we have one, but the shoppers use their personal reward card, so 
then the shoppers also get our points on their own reward card.  I do give a 
tip, so I include this as well.  Do customers have to order a certain amount 
maybe like $30 or 50 to use the service.  I hear so many people saying this is 
a great service, but when I ask them how much does the service charge, no one 
knows for sure.  I could very well be wrong, but this is what I read from the 
agreement on their web site.  So, please let me know if I am wrong, as I would 
appreciate it.  
Maybe it is different in different areas, not for sure.  

Janet 

-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Mary Jo Partyka
Sent: Sunday, September 06, 2020 8:11 PM
To: 'Karen Delzer' via VIPhone
Subject: Re: InstaCart App

Hi,

I have been using Instacart since the pandemic hit in March and we order 
groceries every week.  The app is easy to use and the store personnel are 
cooperative.  The shoppers ask us questions when items are out of stock or not 
good quality and give me a chance to reply with my answer.  The drivers bring 
the groceries to our front door and my husband goes out to get them.  m.  The 
shoppers are nice.  One time one of the items we ordered was missing.  We 
called the support line and they credited our account for the missing item.  It 
could have been misplaced when the items were being rung up.  We are very 
pleased with the service.


> On Sep 6, 2020, at 5:57 PM, Holly Jensen <thistleshamrock2...@gmail.com> 
> wrote:
> 
> Hello,
> 
> I wanted to write in and ask if anyone in this group has had experience using 
> InstaCart? If so, is the app accessible, are the drivers communicative, etc? 
> Many thanks.
> 
> Holly
> 
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