Sent from my iPhone
> On Sep 19, 2020, at 6:34 PM, Alan Lemly <wale...@gmail.com> wrote: > > > And I forgot to mention that the problem with focus jumping all over the > Media and purchases screen was still present after resetting all of my > settings. > > Alan > > Hello List, > > I want to caution others from avoiding the problem I'm experiencing after > calling Apple Accessibility to report an issue I was having with iOS 14. I > was checking out the setting under my name/Apple ID and when I opened Media > and purchases, I noticed that when swiping through the various controls to > check out the screen that focus kept jumping back to the Apple ID control in > the upper left of the screen. This was some major jumping and occurred on > several controls on that screen. Trying to be a good citizen, I called Apple > Accessibility to report the issue. I spoke with someone named Willard who was > nice enough but who suggested I reset all my settings to factory defaults. I > argued with him that I had a lot of custom settings and wasn't comfortable > doing that but he said it was the first suggestion they gave after getting > contacted about problems following an iOS upgrade. Against my better > judgment, I reset all my settings. Here are some of the things that were > reset that will prevent me from ever doing that again: > > 1. All my Apple cash credit cards were removed. > 2. My Touch ID was reset. > 3. The accessibility setting for Voiceover with the home button was reset. > 4. All my custom keyboards were removed. > 5. My keyboard settings were changed from Touch typing to standard typing. > 6. My default ringtone was reset. > 7. The background color of my home screen was reset from a sea green to > something that appears to be sort of a red orange color. > 8. Other custom settings I had made were reset that I can't recall. > > I was able to puzzle out and reset most of the settings but could never > figure out how to reset the background color of my home screen. I looked > under display and screen settings and under Wallpaper but found nothing. I > then decided to restore my encrypted backup I made with iTunes before > upgrading to iOS 14. That took over an hour and now all my phone does is that > the Apple logo appears on a black screen as it used to when doing a hard > reset but it appears for a few seconds and then disappears and then reappears > again. The phone which is an SE 2020 will not restart and is no longer > recognized when I plug it to the lightning cable and open iTunes. > > So the moral of this story is if you have an iOS 14 issue to report to Apple > Accessibility, don't let them convince you to reset your settings. I've never > had a problem with restoration of an iTunes encrypted backup before but I > guess my phone is out of commission until I get to an Apple Store. > > I did upgrade iTunes to its latest version before backing up before upgrading > to iOS 14. If anyone has any recommendations to try, I'd truly welcome them > because I need my phone before I'll be able to get to an Apple Store. > > Alan Lemly > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/007501d68edd%247878d630%24696a8290%24%40gmail.com. > Hi, I as well had a problem with the installing of software on my iPhone. > Just as an FYI my understanding Apple store are closed. The way I was able to > recover my phone is by taking it to a phone shop where they brought it back > for me. Apple accessibility was no help at all to me. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/05486A97-1295-4B1A-A752-D65DBB54F0CD%40icloud.com.
