Thanks everyone for all the comments on IOS 14. I usually allow automatic updates but went in and turned that off for now.
I love my iPhone SE 2020 but Apple sure isn’t as careful with updates as when Steve Jobs was alive. Maybe it is just a sign of the times. Vivian and Sallie From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Alan Lemly Sent: Saturday, September 19, 2020 6:25 PM To: viphone@googlegroups.com Subject: RE: Caution against following advice to reset settings when reporting iOS 14 issues to Apple Accessibility Gordon, Yes, I also did an iCloud backup before upgrading to iOS 14. I didn't expect my restoration of my encrypted iTunes backup to bring back iOS 13.7. I just wanted to get all my settings back with iOS 14 which is what usually happens when you do an iTunes restore. However, my iPhone just has a Apple logo on it which appears for a few seconds then disappears and then repeats. I'll try to do a recovery with iTunes again before going to the Apple Store. Alan From: viphone@googlegroups.com <mailto:viphone@googlegroups.com> [mailto:viphone@googlegroups.com] On Behalf Of Gordon Sent: Saturday, September 19, 2020 6:46 PM To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> Subject: Re: Caution against following advice to reset settings when reporting iOS 14 issues to Apple Accessibility You're encrypted backup isn't going to work since it's a 13.7 backup and your phone is running 14. If you're lucky your phone might just be stuck in recovery mode and didn't actually try to downgrade back to 13.7 which I'm not sure if Apple is still signing that anymore. Do some google searches on ways to get your iPhone out of recovery mode to see if any of those suggestions will work. Maybe you'll get lucky and it will boot up in IOS 14 and you'll just have to set up as a new phone. Do you backup to iCloud as well? If so, you might be able to restore from that. On 9/19/2020 6:26 PM, Alan Lemly wrote: Hello List, I want to caution others from avoiding the problem I'm experiencing after calling Apple Accessibility to report an issue I was having with iOS 14. I was checking out the setting under my name/Apple ID and when I opened Media and purchases, I noticed that when swiping through the various controls to check out the screen that focus kept jumping back to the Apple ID control in the upper left of the screen. This was some major jumping and occurred on several controls on that screen. Trying to be a good citizen, I called Apple Accessibility to report the issue. I spoke with someone named Willard who was nice enough but who suggested I reset all my settings to factory defaults. I argued with him that I had a lot of custom settings and wasn't comfortable doing that but he said it was the first suggestion they gave after getting contacted about problems following an iOS upgrade. Against my better judgment, I reset all my settings. Here are some of the things that were reset that will prevent me from ever doing that again: 1. All my Apple cash credit cards were removed. 2. My Touch ID was reset. 3. The accessibility setting for Voiceover with the home button was reset. 4. All my custom keyboards were removed. 5. My keyboard settings were changed from Touch typing to standard typing. 6. My default ringtone was reset. 7. The background color of my home screen was reset from a sea green to something that appears to be sort of a red orange color. 8. Other custom settings I had made were reset that I can't recall. I was able to puzzle out and reset most of the settings but could never figure out how to reset the background color of my home screen. I looked under display and screen settings and under Wallpaper but found nothing. I then decided to restore my encrypted backup I made with iTunes before upgrading to iOS 14. That took over an hour and now all my phone does is that the Apple logo appears on a black screen as it used to when doing a hard reset but it appears for a few seconds and then disappears and then reappears again. The phone which is an SE 2020 will not restart and is no longer recognized when I plug it to the lightning cable and open iTunes. So the moral of this story is if you have an iOS 14 issue to report to Apple Accessibility, don't let them convince you to reset your settings. I've never had a problem with restoration of an iTunes encrypted backup before but I guess my phone is out of commission until I get to an Apple Store. I did upgrade iTunes to its latest version before backing up before upgrading to iOS 14. If anyone has any recommendations to try, I'd truly welcome them because I need my phone before I'll be able to get to an Apple Store. Alan Lemly -- The following information is important for all members of the V iPhone list. 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