I found the same thing you did. It disappoints that a bank that large would not 
keep up the accessibility on their app.

 

 

From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Debbie 
Downey
Sent: Thursday, May 6, 2021 10:53 AM
To: viphone@googlegroups.com
Subject: Bank of America App

 

Hello,

 

I’ve downloaded the bank of America app to my iPhone 8 with the latest IOS 
update and find that it is not very accessible. 

 

I received a verification code which I entered but then it was very difficult 
to find a continue button. I actually called AIRA and they were able to help me 
find it using another iPhone to check the screen. There were 2 buttons which 
were not labeled so that I could say whether I wanted the device to be 
remembered and AIRA had to tell me which button was which; yes or no.  

 

Okay, so I got logged in and selected one of the tabs on the bottom just to 
check out what was in there and then I couldn’t find a back button and the Z 
scrub didn’t work. I couldn’t even sign out of the app so I just closed out of 
the app and will wait for the session to time out to log me out.

 

Does anyone have any work arounds for this app or am I doing something wrong? 
Is it just not accessible? Maybe it’s slightly usable?

 

Thanks!

 

Debbie    

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