Hi Debbie, I have been using this app for many years and find it quite accessible.
Currently, I am running it with my iPhone 12 Mini and IOS 14.5. I do not find a back button on the screen, but really do not need it. Let me provide a few suggestions to get you started. First, the tabs you want are on the lower right corner of the screen. By default, the accounts available to you should appear first. You can single finger double tap to activate any of them. Along the bottom right corner are a list of tabs. They include accounts, transfers and bill pay. Just double tap any of them to activate them. There is an electronic assistant called Erica. She can assist in paying bills, transferring money and many other tasks. You don’t have to use her, I find I do sometimes, and other times, I use the app’s facilities to do what I want. Finally, on most screens, there is a sign out button. Again, just double tap to activate and confirm you wish to sign out. Swiping from left to right should help you once you activate the feature you wish to use. I would be happy to assist further if you wish, but this should get you going. Best Regards, Les From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Debbie Downey Sent: Thursday, May 6, 2021 11:53 AM To: viphone@googlegroups.com Subject: Bank of America App Hello, I’ve downloaded the bank of America app to my iPhone 8 with the latest IOS update and find that it is not very accessible. I received a verification code which I entered but then it was very difficult to find a continue button. I actually called AIRA and they were able to help me find it using another iPhone to check the screen. There were 2 buttons which were not labeled so that I could say whether I wanted the device to be remembered and AIRA had to tell me which button was which; yes or no. Okay, so I got logged in and selected one of the tabs on the bottom just to check out what was in there and then I couldn’t find a back button and the Z scrub didn’t work. I couldn’t even sign out of the app so I just closed out of the app and will wait for the session to time out to log me out. Does anyone have any work arounds for this app or am I doing something wrong? Is it just not accessible? Maybe it’s slightly usable? Thanks! Debbie -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu <mailto:mk...@ucla.edu> . Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com <mailto:caraqu...@caraquinn.com> The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com <mailto:viphone+unsubscr...@googlegroups.com> . To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/0e4201d7428f%24dc56c6b0%2495045410%24%40tampabay.rr.com <https://groups.google.com/d/msgid/viphone/0e4201d7428f%24dc56c6b0%2495045410%24%40tampabay.rr.com?utm_medium=email&utm_source=footer> . -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/002001d74293%24f2478c80%24d6d6a580%24%40gmail.com.
