Okay, I have the Bank of America app, I think. How do I make sure I have the right one? There was mention that 2 or 3 different ones exist. I thought I set it up some time ago but I’m not sure. I don’t remember what to put in to log in to my accounts. How can I learn how to really take advantage of this app. I would like to have an alternative to calling on the phone to track certain things or do certain business. It’s doable but can get tedious. Bill Outman
Sent from my iPhone > On May 8, 2021, at 5:16 PM, Carla <carlarae5...@gmail.com> wrote: > > > I have. I need sighted help to take the picture but it is doable. It's like > you never have to go to the bank again! Lol! > > Carla > > > From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Debbie > Downey > Sent: Saturday, May 8, 2021 2:15 PM > To: viphone@googlegroups.com > Subject: RE: Bank of America App > > HI Les, > > We both have the correct app on our phones; I downloaded it on mine > yesterday. I also had to set it up so that is why I encountered some > unlabeled buttons when doing this process. > > I went into the menu tab and then into alerts. This is where I had previously > just looked around in there but didn’t actually do anything and couldn’t get > back to a previous screen or sign out. > > This time I set up alerts and then was able to go back to the previous screen > a few times and sign out. > > So, all is well now and I thank you so much for your help and interest in > assisting with this. > > I’m anxious to actually conduct some business through the app now. > > Have you ever been able to independently deposit a check using the app? > > Thanks again! > > Debbie > > From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Les > Kriegler > Sent: Friday, May 7, 2021 10:11 AM > To: viphone@googlegroups.com > Subject: RE: Bank of America App > > Hi Debbie, > I went to the App Store. The app you want is Bank of America, Mobile Banking. > There is another Bank of America app related to finance and another called B > of A also related to finance. Is it possible that the wrong app was > downloaded? The problems you describe are so different from the Mobile App. > Anyway, just be certain to download the correct app. > Best Regards, > > Les > > From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Debbie > Downey > Sent: Thursday, May 6, 2021 3:27 PM > To: viphone@googlegroups.com > Subject: RE: Bank of America App > > Thank you Les. > > Perhaps it’s the iPhone 8 that is the problem. > > Actually it was my husband’s phone that we were trying to do this on so I’ll > see if he wants to work on it again! > > I don’t remember which tab we went into but we were looking at alerts to see > about modifying those and that is where we couldn’t find a back button nor a > button to sign out and the tabs on the bottom were not the same as on the > home screen. > > Maybe I’ll put the app on my phone which is also an iPhone 8 and work with it > some more. > > Thanks again! > > Debbie > > From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Les > Kriegler > Sent: Thursday, May 6, 2021 12:22 PM > To: viphone@googlegroups.com > Subject: RE: Bank of America App > > Hi Debbie, > I have been using this app for many years and find it quite accessible. > Currently, I am running it with my iPhone 12 Mini and IOS 14.5. I do not find > a back button on the screen, but really do not need it. Let me provide a few > suggestions to get you started. First, the tabs you want are on the lower > right corner of the screen. By default, the accounts available to you should > appear first. You can single finger double tap to activate any of them. Along > the bottom right corner are a list of tabs. They include accounts, transfers > and bill pay. Just double tap any of them to activate them. There is an > electronic assistant called Erica. She can assist in paying bills, > transferring money and many other tasks. You don’t have to use her, I find I > do sometimes, and other times, I use the app’s facilities to do what I want. > Finally, on most screens, there is a sign out button. Again, just double tap > to activate and confirm you wish to sign out. Swiping from left to right > should help you once you activate the feature you wish to use. I would be > happy to assist further if you wish, but this should get you going. > Best Regards, > > Les > > From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Debbie > Downey > Sent: Thursday, May 6, 2021 11:53 AM > To: viphone@googlegroups.com > Subject: Bank of America App > > Hello, > > I’ve downloaded the bank of America app to my iPhone 8 with the latest IOS > update and find that it is not very accessible. > > I received a verification code which I entered but then it was very difficult > to find a continue button. I actually called AIRA and they were able to help > me find it using another iPhone to check the screen. There were 2 buttons > which were not labeled so that I could say whether I wanted the device to be > remembered and AIRA had to tell me which button was which; yes or no. > > Okay, so I got logged in and selected one of the tabs on the bottom just to > check out what was in there and then I couldn’t find a back button and the Z > scrub didn’t work. I couldn’t even sign out of the app so I just closed out > of the app and will wait for the session to time out to log me out. > > Does anyone have any work arounds for this app or am I doing something wrong? > Is it just not accessible? Maybe it’s slightly usable? > > Thanks! > > Debbie > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/0e4201d7428f%24dc56c6b0%2495045410%24%40tampabay.rr.com. > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/002001d74293%24f2478c80%24d6d6a580%24%40gmail.com. > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/0ecd01d742ad%24c73b80e0%2455b282a0%24%40tampabay.rr.com. > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/001301d7434a%24cc830b20%2465892160%24%40gmail.com. > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/013901d7444f%24379648a0%24a6c2d9e0%24%40tampabay.rr.com. > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/04c001d7444f%2472f47ed0%2458dd7c70%24%40gmail.com. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/6E9B92B9-BE8E-4AAB-8708-BABFFC147B88%40gmail.com.
