All that airplane mode does is turn off all external access like to the 
cellular data and wi-fi.
So, possibly the app got stuck trying to access something and toggling Airplane 
mode on then off got it unstuck.
Kind of like hitting the top of a TV when it wasn't looking right back in the 
day of the old tube sets, grin.



Richard
Software means never having to say you're finished

Web site: www.turner42.com



-----Original Message-----
From: [email protected] <[email protected]> On Behalf Of Edward 
Przybylek
Sent: Thursday, June 24, 2021 8:26 AM
To: [email protected]
Subject: RE: Amazon Alexa App Problem

Hi all,

The first things I tried were shutting down and restarting my iPhone and then I 
tried resetting the phone.  None of this made a difference.  Last night, I 
spent a lot of time doing some research on the Internet and trying a number of 
solutions that people suggested.  I finally found a post that recommended 
turning off and then turning on airplane mode.  I didn't hold out much hope for 
this solution but I was getting a bit desperate.  I have numerous Amazon 
devices around the house and I didn't want to lose all the information about 
these devices stored in the Alexa app.  Surprisingly, turning off and then 
turning on airplane mode solved the problem.  I don't know what airplane mode 
has to do with the Alexa app but I'm glad to have things working again.  Thanks.

Take care,
Ed Przybylek


-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of 
Vicky Collins
Sent: Thursday, June 24, 2021 10:18 AM
To: [email protected]
Subject: Re: Amazon Alexa App Problem

I had the exact same thing happen to me on two of my phones yesterday after 
updating the Amazon Shopping app. Uninstalling the app, then doing a reboot, 
and then installing the app again solved the problem. And yes, I did have to 
sign back into the app as well as fix its notification settings.

----- Original Message -----
From: Jennie Facer  <[email protected]>
To: [email protected]
Date: Wednesday, June 23, 2021 10:40 pm
Subject: Re: Amazon Alexa App Problem

>
>
> Hi,
> 
> Hmmmmmm that is strange. Try reinstalling the app maybe? Remember that you 
> will have to have your Amazon sign-in info to get back in. You won't lose any 
> of your data on Alexa or anything if you do this. Also maybe even before 
> that, restart your phone? Is this the only App it is doing thi to?
> 
> Jenn
> 
> Jenn and Kumi
> 
> > On Jun 23, 2021, at 7:34 PM, Edward Przybylek <[email protected]> 
> > wrote:
> > his
> > Hi all,
> >  
> > Tonight I tried to open the Amazon Alexa app to opt out of the Amazon 
> > Sidewalk feature.  I double tapped the app on my home page after which 
> > there was a delay and I was returned back to the home page with focus still 
> > on the Amazon Alexa app.  I opened the app switcher and found the app 
> > listed there.  Double tapping the app, however, simply returned me to the 
> > home page with focus still on the app.  I then tried the same exercise on 
> > my iPod Touch 7 with the exact same results.  Has anyone else experienced 
> > this problem?  If so, were you able to find a solution?  As always, any 
> > help is greatly appreciated.  Stay healthy.
> >  
> > Take care,
> > Ed Przybylek
> >  
> > - 
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> 
> "Hi,
> 
> 
> Hmmmmmm that is strange. Try reinstalling the app maybe? Remember that you 
> will have to have your Amazon sign-in info to get back in. You won't lose any 
> of your data on Alexa or anything if you do this. Also maybe even before 
> that, restart your phone? Is this the only App it is doing thi to?
> 
> 
> Jenn
> 
> 
> Jenn and Kumi
> 
> 
> On Jun 23, 2021, at 7:34 PM, Edward Przybylek <[email protected]> 
> wrote:
> 
> 
> his
> Hi all,
>  
> Tonight I tried to open the Amazon Alexa app to opt out of the Amazon 
> Sidewalk feature.  I double tapped the app on my home page after which there 
> was a delay and I was returned back to the home page with focus still on the 
> Amazon Alexa app.  I opened the app switcher and found the app listed there.  
> Double tapping the app, however, simply returned me to the home page with 
> focus still on the app.  I then tried the same exercise on my iPod Touch 7 
> with the exact same results.  Has anyone else experienced this problem?  If 
> so, were you able to find a solution?  As always, any help is greatly 
> appreciated.  Stay healthy.
>  
> Take care,
> Ed Przybylek
>  
> - 
> The following information is important for all members of the V iPhone list..
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