And I spoke to another Apple customer service person a few weeks ago about the 
same problem and she indicated that it had, in fact, been reported. She was 
already aware, so I made no attempt to report it again. 

-----Original Message-----
From: [email protected] <[email protected]> On Behalf Of Kathy 
Brandt
Sent: Tuesday, November 12, 2024 9:31 PM
To: viphone <[email protected]>
Subject: Revisiting putting apps in folders

I remember this was discussed earlier, but tonight when I had to uninstall and 
reinstall an app in hopes of fixing its problem, I was unable to use either 
drag and drop or the very old method for putting the app back in the right 
folder. The Apple rep saw that I was doing everything correctly, but she didn’t 
see that any problem had been reported. I haven’t yet gotten the case number to 
tell you guys if you wanted to add to it. I hope they fix this soon.I know this 
was discussed earlier, but tonight I had to delete an app and reinstall to get 
it working again, and ended up having to get a neighbor to move the app into 
the Wright folder because drop and drag didn’t work and with the Apple rep on 
the phone I couldn’t do it the old way either. She claimed that this hasn’t 
been reported as a problem.

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