I was able to do this but had to revert to the old method of double tap and
hold and drag.
Andy
----- Original Message -----
From: "Sandra Finley" <[email protected]>
To: <[email protected]>
Sent: Thursday, November 14, 2024 3:16 AM
Subject: RE: Revisiting putting apps in folders
And I spoke to another Apple customer service person a few weeks ago about
the same problem and she indicated that it had, in fact, been reported. She
was already aware, so I made no attempt to report it again.
-----Original Message-----
From: [email protected] <[email protected]> On Behalf Of Kathy
Brandt
Sent: Tuesday, November 12, 2024 9:31 PM
To: viphone <[email protected]>
Subject: Revisiting putting apps in folders
I remember this was discussed earlier, but tonight when I had to uninstall
and reinstall an app in hopes of fixing its problem, I was unable to use
either drag and drop or the very old method for putting the app back in the
right folder. The Apple rep saw that I was doing everything correctly, but
she didn’t see that any problem had been reported. I haven’t yet gotten the
case number to tell you guys if you wanted to add to it. I hope they fix
this soon.I know this was discussed earlier, but tonight I had to delete an
app and reinstall to get it working again, and ended up having to get a
neighbor to move the app into the Wright folder because drop and drag didn’t
work and with the Apple rep on the phone I couldn’t do it the old way
either. She claimed that this hasn’t been reported as a problem.
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