Hello David, does she have any kind of insurance on iPhone? The reason why I'm asking is because I recently had to call them, because of another issue I was having. I do not have AppleCare on the current home that I own either. But I pay for insurance through AT&T. And they said if you're having a problem, We are able to help you via the phone anyway. So I took that report was worth and I never got a bill so I was happy about that. Pretty much what I'm saying, is is if she's having a problem she should still be able to call Apple. Hope this helps. > On Oct 17, 2014, at 7:27 AM, David Gross <david.dgro...@gmail.com> wrote: > > My wife has an Iphone 5s, I have a 4s. > She did not buy Apple care for her phone, I did. > > This morning, she said Apple had pushed through the ios 8 update on her > phone, mine is still showing 7.12. > > Why would this be? > > She uses screen zoom on her phone, and is now having difficulty adapting to > the new unwanted update. > > I am a voiceover user. > > To my mind I am not sure it is fair for Apple to insist that everyone load > the new ios update. > > This may be an unfair comparison, but a couple of days ago on my PC, > Microsoft pushed through an i.e. 11 update. I use Jaws 14, which does not > work well with i.e. 11. I was able to call for free the Microsoft disability > support line to walk through removing the update because they understood the > negative effect on my screen reader. > > By comparison, apple charges for their tech support, which my wife does not > have, and there is no going back to the previous ios version. > > I think I like Microsoft's corporate policy better. > > Thoughts? > > David Gross > > > -- > The following information is important for all members of the viphone list. > All new members to the this list are moderated by default. If you have any > questions or concerns about the running of this list, or if you feel that a > member's post is inappropriate, please contact the owners or moderators > directly rather than posting on the list itself. The archives for this list > can be searched at http://www.mail-archive.com/viphone@googlegroups.com/ > <http://www.mail-archive.com/viphone@googlegroups.com/>. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com > <mailto:viphone+unsubscr...@googlegroups.com>. > To post to this group, send email to viphone@googlegroups.com > <mailto:viphone@googlegroups.com>. > Visit this group at http://groups.google.com/group/viphone > <http://groups.google.com/group/viphone>. > For more options, visit https://groups.google.com/d/optout > <https://groups.google.com/d/optout>.
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