BroadSoft's MOH has two option: a simple file (as you mentioned) and an external source.
There are lots of external MOH sources; the most sophisticated is from Messages On Hold Australia. It's a BroadWorks (and anybody else...) -compatible standard-SIP platform that streams audio according to schedules, and records who listens to which recording. This is a case where any platform with the right external hooks is drastically improved through an external SIP device. And as a bonus: no IMS are acronyms required. >>> [email protected] +12293160013 http://ecg.co/lindsey > On Aug 19, 2014, at 2:46, Colton Conor <[email protected]> wrote: > > I was talking with a friend about their broadsoft implementation, and they > mentioned that the had a client complaining about Broadsoft's music on hold's > features. Basically, the said you could only upload one music file at a time, > and it would only play the beginning of that file every time. Plus you can > only upload a .wav file, and broadsoft won't convert a .mp3 or other audio > file for you. > > Sure enough I checked out Wholesalers implementation, and found the same > thing. Is this true for all Broadsoft installations? This seems like quite a > feature limitation for the most advanced softswitch out there. > _______________________________________________ > VoiceOps mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/voiceops _______________________________________________ VoiceOps mailing list [email protected] https://puck.nether.net/mailman/listinfo/voiceops
