Streaming audio on hold is something that you can do with so many devices. In
the partner config guides, many devices list themselves as providing "Music On
Hold", but in reality they're just a PBX that has the ability to play on-hold
music like any other PBX. For example, Microsoft Lync is listed (by Microsoft)
as a MOH device for BroadWorks purposes.
The models that are clearly good at the application, listed in the BroadSoft
docs, are:
Pika Warp Pager
Messages On Hold Australia
Captivate Global
With the appropriate impedance matching device (* such as the Viking MOH-2L),
though, I'm sure you could do MOH with a Linksys SPA-3102 and probably lots of
other ATAs that have FXO ports and auto-answer. One BroadSoft document in
particular mentions the SPA-1001 and its "Streaming Audio Server" supporting
"10 sessions", but I haven't tried it.
(*) http://www.vikingelectronics.com/products/view_product.php?pid=189
>>> [email protected] +1-229-316-0013 http://ecg.co/lindsey
On Aug 21, 2014, at 18:02 , Colton Conor <[email protected]> wrote:
> I agree with you. I am asking what these external solutions are. The only one
> I know of to date is the one that I mentioned WARP Plus. There has to be
> other devices out there that are certified by Broadsoft to be an external
> source? Can someone with Broadsoft documentation look this up?
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