Mark, Is this the Messages On Hold Australia? http://www.messagesonhold.com.au/ How much does a service like this cost?
Which external music on hold product/services are certified from Broadsoft? What if the client want to plug in an ipod or something local for music on hold with Broadsoft. Am I the only one that thinks its silly Broadsoft requires an external device to play more than one song? On Tue, Aug 19, 2014 at 7:02 AM, Mark Lindsey <[email protected]> wrote: > BroadSoft's MOH has two option: a simple file (as you mentioned) and > an external source. > > There are lots of external MOH sources; the most sophisticated is from > Messages On Hold Australia. It's a BroadWorks (and anybody else...) > -compatible standard-SIP platform that streams audio according to > schedules, and records who listens to which recording. > > This is a case where any platform with the right external hooks is > drastically improved through an external SIP device. And as a bonus: > no IMS are acronyms required. > > >>> [email protected] +12293160013 http://ecg.co/lindsey > > > On Aug 19, 2014, at 2:46, Colton Conor <[email protected]> wrote: > > > > I was talking with a friend about their broadsoft implementation, and > they mentioned that the had a client complaining about Broadsoft's music on > hold's features. Basically, the said you could only upload one music file > at a time, and it would only play the beginning of that file every time. > Plus you can only upload a .wav file, and broadsoft won't convert a .mp3 or > other audio file for you. > > > > Sure enough I checked out Wholesalers implementation, and found the same > thing. Is this true for all Broadsoft installations? This seems like quite > a feature limitation for the most advanced softswitch out there. > > _______________________________________________ > > VoiceOps mailing list > > [email protected] > > https://puck.nether.net/mailman/listinfo/voiceops >
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