are you sure your phone line is ok, corroded wires?, poor connection in plug? (can be a fault telstra has to fix if its outside in the ground) dial just one zero & listen to the few second quiteness if you hear a hiss or crackle then the line has a fault (westnet would have to arrange the repair also are you sure you have all phones & filters removed/disconnected before testing, a faulty filter can cause this sort of problems
cheers James

On 19/06/2008, at 17:21, Rosemary Horton wrote:

Since Saturday we've had a real problem with our westnet connection. Boost (1.5Mb to 8Mb/384k - 7GB/10GB)

I have a macbook pro (2.6 Intel core 2 Duo), my husband macbook both running Leopard (10.5.3), usually connect via Airport Express wirelessly

The connection dropped out completely. After re-starting the modem a number or times, and trying with direct connection, still no go, I contacted Westnet.

Over the following days

Techie suggested modem (Alcatel Speedtouch Home) was probably no good (though lights on etc) , so I borrowed my daughters (same model) .. same result.

Bought Netcomm NB%Plus 4 W wireless modem router from Office works, still no joy

More techies, played with settings eventually connected (sort of) with PPOA.

Rang again, slow, dropping out, before even one web page loaded, or 1 email.

Tried unplugging all phones even though there's a proper adsl filter on the line and filters on other phone points.

Can only connect intermittently, dropping out. when connecting there's packet loss anything from 5 out of 9 eg

9 packets transmitted, 7 packets received, 22% packet loss
round-trip min/avg/max = 20.0/21.4/30.0 ms

Can't connect at all with airport, now using wireless from netcom.

Anyone any ideas..please!!

Also it seems there might be a trick to connecting airport to this modem ..anyone any ideas of settings?

Rosemary Horton
[EMAIL PROTECTED]




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