Tonight I'm connected again..without dropouts for about 1/2 hour
I called Westnet again, and we re-uplugged the phones, 1 by 1, and
left 1 not plugged in..the one that's got an old plug in connection.
So fa so god, but weird as it's been there all along.
Have a central line filter which is supposed to work for all..anyway,
OK for now.
Here's hoping.
If I do move over to adsl2 will the netcom nb5plus4w be ok or would
you recommend something else?
Rosemary Horton
[EMAIL PROTECTED]
On 24/06/2008, at 4:26 PM, [EMAIL PROTECTED] wrote:
Another option Rosemary is to call Westnet & they will spend
whatever time
it takes with you to fix the problem, they're brilliant & so helpful.
Regards,
Ken
On 20/6/08 2:33 PM, "Ronda Brown" <[EMAIL PROTECTED]> wrote:
Hello Rosemary,
If you have eliminated that it is NOT your landline that is causing
the problems.
And you have setup System Preferences > Network > Built-in Ethernet -
TCP/IP - Configure IPv4 Using DHCP and it shows the IP Address of the
NB5Plus4W modem as 192.168.1.1
And you have entered your WestNet 'Profile 1' and account details and
configured the router.
I would suggest that you login to your NB5Plus4W Modem & check that
it
has Modulation Speed set at GDMT:
NB5Plus4/W: Advanced Settings, Setup, then Modem.
NOTE: All changes will need to be saved and the Router must be
rebooted!
Tools, System Commands, Save All and then Restart.
To be able to use Airport Express to handle the Wireless connection
you first need to turn wireless OFF on the NB5Plus4W Modem.
Cheers,
Ronni
<http://www.netcomm.com.au/__data/assets/file/0004/17068/NB5PLUS4W_Mac_QS_Guid
e.pdf
On 19/06/2008, at 5:21 PM, Rosemary Horton wrote:
Since Saturday we've had a real problem with our westnet connection.
Boost (1.5Mb to 8Mb/384k - 7GB/10GB)
I have a macbook pro (2.6 Intel core 2 Duo), my husband macbook both
running Leopard (10.5.3), usually connect via Airport Express
wirelessly
The connection dropped out completely. After re-starting the modem a
number or times, and trying with direct connection, still no go, I
contacted Westnet.
Over the following days
Techie suggested modem (Alcatel Speedtouch Home) was probably no
good (though lights on etc) , so I borrowed my daughters (same
model) .. same result.
Bought Netcomm NB%Plus 4 W wireless modem router from Office works,
still no joy
More techies, played with settings eventually connected (sort of)
with PPOA.
Rang again, slow, dropping out, before even one web page loaded, or
1 email.
Tried unplugging all phones even though there's a proper adsl filter
on the line and filters on other phone points.
Can only connect intermittently, dropping out. when connecting
there's packet loss anything from 5 out of 9 eg
9 packets transmitted, 7 packets received, 22% packet loss
round-trip min/avg/max = 20.0/21.4/30.0 ms
Can't connect at all with airport, now using wireless from netcom.
Anyone any ideas..please!!
Also it seems there might be a trick to connecting airport to this
modem ..anyone any ideas of settings?
Rosemary Horton
[EMAIL PROTECTED]
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