On 25/03/2009, at 10:57 AM, ianre...@westnet.com.au wrote:
I can't use Mail but fortunately have just discovered that I can use
Westnet directly.So here goes.
My problem is that the Mail window has somehow been minimised
without its icon appearing on the RH end of the Dock. Clicking Mail
in Applications or in the Dock brings only the Menu Bar to the
Desktop. Quit Mail does nothing. Shutting down the computer (2 Ghz
Intel Core 2 Duo running 10.5.6) is only possible by Force Quit of
Mail. When it is restarted, Mail is still open but only the Menu Bar
is available as before.
While vainly searching for the cause and a solution, I discovered
that the computer, in its wisdom, had cancelled the accounts with
Westnet and “re-listed” only one of them with an ISP cancelled a
year or so ago! This has been fixed but Westnet support couldn’t
help with the Mail problem. They suggested that maybe the computer
needs servicing.
I have recently run Cocktail so the housekeeping should be OK. The
Mac is about 15 months old. What do you think?
Ian Reid
First question ; have you lost mail that you wished to keep ? To
make sure you keep
what ever is currently on your hard drive go :-
Hard drive - Users - your name user - library - Mail
and do an Apple + D which should produce a " Mail Copy "
Drag that " Mail Copy " out on to your desktop ..
you will possibly need to enter password before it will let you do that
Now , you will have a copy if you lose your Mail while dealing with
Mail accounts .
As for your trouble : Usually the first move is to delete the
Preference file and then reboot .
Go to: Your User - Library - Preferences - com.apple.mail.plist
and drag it out to trash , empty trash , and Restart .
Mail will make a new preference file as it starts up .
Then see what you have !
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