Hi Daniel (& Ronni)

I have run the procedure more than once. Each time, at item 6, I get back
all the mailboxes except Inbox and Sent. I note that ~Library/Mail/Mailboxes
contains all but these two. I hope that with all the to-ing and fro-ing I've
done I haven't lost them.

Re Ronni's Number 2 suggestion, opening Mail and choosing Mailbox>Rebuild
currently produces no action.

Re Number 3, by now ~Library/Mail includes Envelope Indexes 1, 2 and 3. If I
chuck them all out, is reimporting a simple matter for me?

Re Number 4, "No", but it wasn't discussed.

Re inherited problems, you must have good records, Ronni. For me , Panther
days is another life.

Thanks everybody for their efforts so far.

Ian



On 26/3/09 10:54 PM, "Daniel Kerr" <wa...@macwizardry.com.au> wrote:

> Hi Peter
> 
> Did you try my suggestion I posted the other day, as I've had the same thing
> happen, and the fix I posted has always worked for me, ...the same as what
> you've listed happening.
> 
> ---quote
> This was the fix I used for this. See how it goes.
> 
> 1. Go to Macintosh HD/Users/yourname/Library. Move the "Mail" folder to your
> desktop.
> 2. Launch Mail.
> 3. Mail will ask if you want to import your message. Don't Click continue
> yet!!
> 4. Go back to Macintosh HD/Users/yourname/Library. You will see a new "Mail"
> folder there. Rename that Mail2.
> 5. Drag your old "Mail" folder from the Desktop back to this original
> location ( Macintosh HD/Users/yourname/Library)
> 6. Go to back to Mail and now Click Continue. Everything should be there
> like normal. 
> You should now be able to open and use Mail like you used to. You can also
> then go back and move Mail2 (the one we didn't use from above) to the trash.
> ---end quote---
> 
> Posted that to the list Thu, 26 Mar 2009 00:30:19 +0900.
> Worth a try. :o)
> 
> Kind Regards
> Daniel
> 
> 
> On 26/3/09 10:42 PM, "Peter Hinchliffe" <hinch...@multiline.com.au> wrote:
> 
>> 
>> On 25/03/2009, at 11:05 PM, Robert Howells wrote:
>> 
>>> 
>>> Hi Ian
>>> 
>>> Can you go to your desktop , find the copy of Mail you would have
>>> put there
>>> when I asked you previously
>>> 
>>> highlight it and then do an Apple plus I
>>> this should give you an information window which will show
>>> what size the folder is .
>>> 
>>> Hopefully , plenty of Megabytes  --  then tell us what size it is ,
>>> please
>>> 
>> 
>> 
>> I can now contribute usefully to this discussion - well perhaps not
>> usefully, but I can at least explain exactly what Ian is going through.
>> 
>> I visited Ian's place today at his request and saw for myself just
>> what is happening. It is truly bizarre:
>> 
>>   1. Mail does launch, but Message Viewer does not automatically open.
>> 
>> 2. Message View can be called up from the Window Menu, but no messages
>> are displayed. There is a full contingent of custom mailboxes listed
>> in the sidebar, complete with unread message counts. When the
>> mailboxes are selected, no messages are seen. A look inside ~/Library/
>> Mail/ shows that all the mailboxes are intact and all the mbox files
>> and messages are there.
>> 
>> 3. Mail does not respond to the Quit command. Force Quit is the only
>> way out, and of course the new account details that Ian painstakingly
>> enters each time are lost because the preferences are not updated.
>> 
>> 4. I deleted com.apple.mail.plist. This simple act alone should be
>> enough to cause Mail to call for a new account to be set up. Not at
>> all in this case. Mail simply launches the same way: no Message
>> Viewer, no messages, and an old iPrimus account listed in the Accounts
>> preferences.
>> 
>> 5. Deleting com.apple.mail.plist, all Mail cache files and any other
>> Mail-related file I can find makes no difference. Mail continues to
>> behave in exactly the same way. Of course, a new version of
>> com.apple.mail.plist is automatically created, but is clearly being
>> ignored by Mail, which continues to show the settings for this old
>> iPrimus account. It must be reading this stuff from somewhere, but
>> just where it a total mystery.
>> 
>> 6. Perhaps something has gone wrong with Mail itself (maybe something
>> weird has crept into the Mail package), so lets try reverting to last
>> week's copy, which was the one running before this stuff started
>> happening. We went back to last Thursday and restored Mail.app via
>> Time Machine. No difference.
>> 
>> Short of performing a complete System Restore, I can't see how to
>> resolve this. A Clean Install with Archive is likely to be
>> unsuccessful, since it is apparent that the problem is local to Ian's
>> user account. I have searched for hidden files containing the word
>> "mail" in the filename. I admit I'm out of ideas. Perhaps some of what
>> I have outlined above might ring a bell with someone on the list. At
>> the moment I have Ian running his old Entourage X software, so at
>> least he can handle email in a comfortable way again, but it's not
>> really addressing the central problem. For the moment I think it's
>> worth waiting for 10.5.7 in the hope that an updated Mail program
>> might resolve things. If not, It will be time for that backup and full
>> system restore, I'm thinking.
>> 
>> Very strange indeed.
>> 
>> All contributions gratefully accepted.
>> 
>> --
>> 
>> Peter Hinchliffe        Apwin Computer Services
>> FileMaker Pro Solutions Developer
>> Perth, Western Australia
>> Phone (618) 9332 6482    Fax (618) 9332 0913
>> --------------------------------------------------------------------
>> Mac because I prefer it -- Windows because I have to.
>> 
>> 
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>> Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au>
> 
> ---
> Daniel Kerr
> MacWizardry
> 
> Phone: 0414 795 960
> Email: <daniel @ macwizardry . com . au>
> Web:   <http://www.macwizardry.com.au>
> 
> 
> **For everything Macintosh**
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au>


-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au>