Robert Thanks for your assistance. I followed your instructions and have a Mail Copy but Mail itself has opened as before, only the Menu Bar is visible. Preferences>Accounts was changed to the ISP that I was using up to eighteen months ago but I have changed it back to the current one and will re-establish my wife's account when we get this fixed.
Ian ----- Original Message ----- From: "Robert Howells" <rhowe...@arach.net.au> To: "WAMUG Mailing List" <wamug@wamug.org.au> Sent: Wednesday, 25 March, 2009 11:19:17 AM GMT +08:00 Beijing / Chongqing / Hong Kong / Urumqi Subject: Re: Strange behaviour On 25/03/2009, at 10:57 AM, ianre...@westnet.com.au wrote: > I can't use Mail but fortunately have just discovered that I can use > Westnet directly.So here goes. > > My problem is that the Mail window has somehow been minimised > without its icon appearing on the RH end of the Dock. Clicking Mail > in Applications or in the Dock brings only the Menu Bar to the > Desktop. Quit Mail does nothing. Shutting down the computer (2 Ghz > Intel Core 2 Duo running 10.5.6) is only possible by Force Quit of > Mail. When it is restarted, Mail is still open but only the Menu Bar > is available as before. > > While vainly searching for the cause and a solution, I discovered > that the computer, in its wisdom, had cancelled the accounts with > Westnet and “re-listed” only one of them with an ISP cancelled a > year or so ago! This has been fixed but Westnet support couldn’t > help with the Mail problem. They suggested that maybe the computer > needs servicing. > > I have recently run Cocktail so the housekeeping should be OK. The > Mac is about 15 months old. What do you think? > > > Ian Reid First question ; have you lost mail that you wished to keep ? To make sure you keep what ever is currently on your hard drive go :- Hard drive - Users - your name user - library - Mail and do an Apple + D which should produce a " Mail Copy " Drag that " Mail Copy " out on to your desktop .. you will possibly need to enter password before it will let you do that Now , you will have a copy if you lose your Mail while dealing with Mail accounts . As for your trouble : Usually the first move is to delete the Preference file and then reboot . Go to: Your User - Library - Preferences - com.apple.mail.plist and drag it out to trash , empty trash , and Restart . Mail will make a new preference file as it starts up . Then see what you have ! -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au>