Hi Daniel
I echo Ronni's font suggestion - I was tearing my hair over Flash
doing the same thing and did lots of dud font chasing. And don't give
up after one font programme says they are all fine - the several I
tried all found different things wrong and though by the end I was
trying too many things at once to be sure, I think it was humble
fontbook that found the culprit. Cleaning font caches didn't help, I
just binned all the fonts that were even slightly suspect (all were
obscure ones I never used)
lots of luck
alastair
On 6 Feb 2010, at 14:10, Ronda Brown wrote:
Hi Daniel,
Could be a font issue.
Have you tried starting Adobe Photoshop CS4 with only System Fonts
enabled?
A corrupted font can cause crashes in Adobe Photoshop.
Download Linotype Font Explorer. You can deactivate everything
apart from system fonts and clean application font caches.
<http://www.fontexplorerx.com/pro/>
They give a Free 30 day trial.
Cheers,
Ronni
On 06/02/2010, at 9:24 PM, Daniel Kerr wrote:
Hi all
Just wondered if anyone has come across a Problem with the follow,
or can
offer some advice.
I have a client with Adobe Photoshop CS4.
It crashes on launch, and offers the following log:-
---quote---
Date/Time: 2010-02-06 14:31:40.751 +0800
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4
Command: Adobe Photoshop CS4
Path: /Applications/Adobe Photoshop CS4/Adobe Photoshop
CS4.app/Contents/MacOS/Adobe Photoshop CS4
Parent: WindowServer [68]
Version: 11.0.1 (11.0.1x20090216 [20090216.r.522
2009/02/16:17:00:00 cutoff;
r branch]) (11.0.1)
PID: 254
Thread: 0
Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000000
---end quote---
The machine is an iMac Core2Duo 2.16 with 2GB RAM running 10.4.11.
I've tried running it in another User account, and it does the
same thing.
Have repaired permissions both from the drive itself and booting
off a CD
and repairing it that way.
Have run programs like Macaroni and OnyX and repaired and reset
things there
as well. (Also ran Rember and checked RAM as well, which all passes).
Have un-installed and reinstalled Adobe Photoshop CS4 and
installed the
11.0.1 update.
Have also removed Preferences files and Caches and support files
for it
(CS4) as well.
I googled to see if I could find some answers, but couldn't really
turn
anything up. (Or the things I turned up, I'd already tried).
I've also done an Archive and Install of 10.4.11 (And all updates)
to try
that as well, but again no joy.
I did find out later on (after doing all the above), that they
also had
problems with Photoshop CS3 after they ran an update on it, it
then started
crashing on open as well, so they "removed it all". (I found more
of it, so
removed anything to do with CS3 as well.) then again un-installed
Photoshop
CS4 and re-installed it.
(there were some other things I tried as well, but the 'ol brain
doesn't
remember them at the moment. That could be the total of 12 hours
sleep I've
had all week,..lol).
Short of doing a full erase and install of everything (All 300GB of
everything), I just thought I'd try and see if anyone had some
ideas. ;o)
Thanks in advance for any suggestions.
Kind Regards
Daniel
---
Daniel Kerr
MacWizardry
Phone: 0414 795 960
Email: <daniel @ macwizardry . com . au>
Web: <http://www.macwizardry.com.au>
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