Hi Peta, Good to be very careful about this sort of phone call. Apparently it is genuine. I have never received one and had not heard of it. Be cautious of the cost though!
http://www.telstra.com.au/telstramentor/index.html What is Telstra Mentor? A Telstra Mentor expert can help take away the frustration of getting your new mobile up and running. You'll also be shown handy shortcuts and how to master mobile features like email and internet, giving you the mobile tools to save time and be more productive. How can Telstra Mentor benefit me? We’ll contact you and book a time to show you how you can: • sync your PC calendar and contacts with your mobile • set up and use mobile email • access mobile internet • use your handset as a mobile modem • access Next G™ content like Whereis® mobile, Yellow™ mobile, FOXTEL from Telstra and much more. Who can use Telstra Mentor? This program is available to eligible Telstra customers who take out a plan and eligible handset with a monthly access fee of $79 or above. It is provided by our partners Mobile Mentor and is available throughout Australia. You could be eligible for a face to face or over the phone mentor session depending on your location. Cheers, Ronni On 14/01/2011, at 9:42 AM, peta wrote: > > Good morning WAMUG, > > I received an unsolicited call on my mobile phone yesterday, from a gentleman > who identified himself as a "Telstra mentor for iPhones". > > Nowadays we feel uneasy about the possibility of scams, and so although this > seemed to be legitimate and probably is, I have not heard of a Telstra > mentor from anyone. Yes, we do not want to be paranoid, but.... > > He asked me for my email address, which I did give to him, and he offered to > help me with any problems that I may be having with the new phone. I > explained that it was not a good time for me just then so we ended the call. > He sent me an email shortly after this. > > The email tells me how to check the data usage on my iPhone. He also gave me > instructions on how to make the phone ring longer. > > Just now, as he had also told me would happen, I received a text message - > which I am meant to respond to rating his "helpfulness". > > Has anyone else had such a phone call or is this perhaps a scam? Hopefully > not! > > Looking forward to comments from the WAMUG group! > > > Peta > > > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au> > -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au>
