Thanks for this Ronni. While it is good to know this is not a scam, I am still puzzled "why me?". Other family members and friends who have purchased iPhone 4's recently have not had any such approach.
Again, thank you for such a prompt response. Have a great weekend, Peta On 14/01/2011, at 9:55 AM, Ronda Brown wrote: > > Hi Peta, > > Good to be very careful about this sort of phone call. Apparently it is > genuine. I have never received one and had not heard of it. > Be cautious of the cost though! > > http://www.telstra.com.au/telstramentor/index.html > > What is Telstra Mentor? > A Telstra Mentor expert can help take away the frustration of getting your > new mobile up and running. You'll also be shown handy shortcuts and how to > master mobile features like email and internet, giving you the mobile tools > to save time and be more productive. > How can Telstra Mentor benefit me? > We’ll contact you and book a time to show you how you can: > • sync your PC calendar and contacts with your mobile > • set up and use mobile email > • access mobile internet > • use your handset as a mobile modem > • access Next G™ content like Whereis® mobile, Yellow™ mobile, FOXTEL > from Telstra and much more. > Who can use Telstra Mentor? > This program is available to eligible Telstra customers who take out a plan > and eligible handset with a monthly access fee of $79 or above. It is > provided by our partners Mobile Mentor and is available throughout Australia. > You could be eligible for a face to face or over the phone mentor session > depending on your location. > > Cheers, > Ronni > > On 14/01/2011, at 9:42 AM, peta wrote: > >> >> Good morning WAMUG, >> >> I received an unsolicited call on my mobile phone yesterday, from a >> gentleman who identified himself as a "Telstra mentor for iPhones". >> >> Nowadays we feel uneasy about the possibility of scams, and so although this >> seemed to be legitimate and probably is, I have not heard of a Telstra >> mentor from anyone. Yes, we do not want to be paranoid, but.... >> >> He asked me for my email address, which I did give to him, and he offered to >> help me with any problems that I may be having with the new phone. I >> explained that it was not a good time for me just then so we ended the call. >> He sent me an email shortly after this. >> >> The email tells me how to check the data usage on my iPhone. He also gave >> me instructions on how to make the phone ring longer. >> >> Just now, as he had also told me would happen, I received a text message - >> which I am meant to respond to rating his "helpfulness". >> >> Has anyone else had such a phone call or is this perhaps a scam? Hopefully >> not! >> >> Looking forward to comments from the WAMUG group! >> >> >> Peta >> >> >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au> >> > > > > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au> > -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au>
