Hi Steven, I’ve been flat out with clients work and have not had time to reply.
Yes, Optus have stated that they only guarantee one [1] PC connection to the CVG824g Cable Modem. Looks like the Netgear CVG824G is only a 802.11b & 802.11g (2.4GHz) … therefore not capable of faster 802.11n (5GHz) wireless network. I guess you are using PPPoE and have Dynamic IP … not Static IP. Have you tried changing the Channel, if it is set at 11 try 1 or 6. to see if you get a more stable connection. Also check the default ‘Timeout’ is set to ‘0’ not ‘5' minutes. If it is set to 5mins after which the connection is renegotiated, there may be a delay, or the connection may drop if there is a problem with the Internet service. By setting it to 0, the router never logs out. With Airport Express do you have it set to Bridge Mode. In Airport Utility > Manual Setup > Internet Connection - Connection Sharing: OFF (Bridge Mode)? On you computers that are connecting to the Wireless Network: Go to System Preferences > Network - click the gear icon (at bottom left column) select ‘Set Service Order’ & drag Wi-Fi to the top of the list. Are you using Airplay to stream to Airport Express? People are experiencing problems with iTunes 10.5 Streaming to Airport Express in Lion. Some have had success with ‘disabling’ IPv6 protocol on the computers. But, in Lion you can only disable IPv6 by using terminal to disable it though, or TextWrangler to edit this plist file found in /Library/Preferences/SystemConfiguration/preferences.plist and change the IPv6 key string from Automatic to INACTIVE. I have not included how to do this, as I really wouldn’t recommend people try changing this plist … just in case things go wrong and they then blame me ;-) Cheers, Ronni On 07/11/2011, at 9:35 AM, Steven Knowles wrote: > Thanks Ronni. > > I can access the CVG824G's setup via web browser. I vaguely recall Optus > saying something about their hardware being provided on the basis of only a > single device being on the network, but assumed that was a standard throwaway > line to get out of support issues. Multiple devices have been functioning > fine on the network for some time. Besides, what wireless modem/router in > your average family home in 2011 has just one device accessing it? > > It's cable access that I have. The CVG824G is a wireless cable voice gateway. > The first thing I went to do after it was installed by an Optus technician > was update the firmware, but after fruitlessly trying to find out how to do > so, discovered that you don't. Optus supposedly update firmware from its end. > > Don't mind shooting you through some screen shots of the CVG824G UI if > interested. > > Further on the Airport Express issue, seems that when I turn off then, it > works for a while, then eventually stops working, despite continuing as a > green solid light. Maybe it's some cycle that the CVG824G goes through, > eventually dropping the Airport Express out. > > Maybe the answer might be, despite the TC being older, hardwiring it to the > CVG824G, and having the TC transmit the wireless network? > > Cheers, Steven > > On 07/11/2011, at 11:08 AM, Ronda Brown wrote: > >> Hi Steven, >> >> No unfortunately your 1st Generation Time Capsule is not capable of creating >> a Dual-Band Wireless Network. >> I have a 3rd Generation TC setup as a Simultaneous Dual-Band Wireless >> Network, that has computers, iPhones, iPads, wirelessly connecting to it. >> >> So back to the drawing board. Your Wireless Network is not functioning >> correctly if you have to connect your MBP via Ethernet to TC for TM backups >> to work, and the kids MacBooks can’t ‘see’ the Network. >> >> Would need to know all the setup & configuration of your CVG824G v3 Wireless >> Network to be able to give any advise to sort the problems you are >> experiencing. Given that the Modem has been customised for Optus, you might >> not be able to change the configuration? >> It should be distributing IP addresses to all your wireless clients (that is >> if Optus are allowing you to have more than 1-2 clients connecting), & if it >> is Dual-Band to be able to handle the 2.4GHz phones & 5GHz computers. >> >> Also, are you on Cable or ADSL? >> >> I have to see a client now, but will be in and out during the day. >> >> Cheers, >> Ronni >> >> >> On 07/11/2011, at 8:19 AM, Steven Knowles wrote: >> >>> Ronni, the TC is 802.11n (1st generation) running firmware 7.5.2, no >>> updates according to Airport Utility. I bought it in about Aug/Sep 2008. >>> Does that fit your definition of dual-band? >>> >>> I've steered clear of having the TC distribute a wireless network, mainly >>> due to endless hours of wasting time with it in days gone by. Other than >>> these recent problems with Airport Express, I haven't had call to change >>> from the CVG824G transmitting the network (yep, it's a Netgear). But I >>> suppose I could brave another shot at it. >>> >>> Steven >>> >>> On 07/11/2011, at 9:34 AM, Ronda Brown wrote: >>> >>>> Hi Steven, >>>> >>>>>> In case it's relevant, the wireless network I have is issued by an >>>>>> Optus-provided-and-configured CVG824G v3. I wonder if it's not that this >>>>>> device, or the Optus configuration, which gives me all the grief. >>>> >>>> Just reading this part of your email I would say it is very relevant. If >>>> your Time Capsule is one of the newer models that have Dual-Band, why >>>> haven’t you setup the Time Capsule as a Simultaneous Dual-Band 802.11n >>>> Wireless Network ... Turn wireless OFF on CVG824G v3 (which I think is a >>>> Netgear)? >>>> >>>> Time Capsule operates simultaneously on both bands ( 2.4 GHz and 5 GHz ), >>>> and your multi-band devices automatically use the best available band. >>>> This means all your Wi-Fi devices get the fastest possible wireless >>>> performance and the best possible range. >>>> >>>> >>>> Cheers, >>>> Ronni >>>> >>>> 17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt" >>>> 2.3GHz / 8GB / 750GB @ 7200rpm HD >>>> >>>> OS X 10.7.2 Lion >>>> Windows 7 Ultimate (under sufferance) >>>> >>>> On 07/11/2011, at 12:46 AM, Steven Knowles wrote: >>>> >>>>> Has anybody else experienced difficulty streaming music from iTunes 10.5 >>>>> to Airport Express and found a resolve? >>>>> >>>>> I'm not sure whether it's an iTunes issue or a more general 10.7.2 >>>>> wireless issue, but first time I've ever had an issue streaming to >>>>> Airport Express. >>>>> >>>>> Airport Express has latest firmware. I start off with iTunes not being >>>>> able to see Airport Express as a speaker option. Upon restarting Airport >>>>> Express, iTunes could see it, but after selecting Airport Express as the >>>>> speaker option, iTunes tries to connect for 15 or 20 seconds, but fails. >>>>> >>>>> I then reset to factory the Airport Express, rejoined it to the network, >>>>> and it worked for a while. But having stopped streaming and coming back >>>>> to do so again after a few hours, no more Air Express in either iTunes as >>>>> a speaker option, nor visible via Airport Utility, despite Airport >>>>> Express showing a solid green light. >>>>> >>>>> I've also taken to hardwiring my Time Capsule to my MacBook Pro because >>>>> wireless backups have become troublesome too frequently, as in backups >>>>> just not taking hold or taking forever. This is a pain because I have an >>>>> iMac backing up to the TC as well, too far away to be hardwired. >>>>> >>>>> Something else I've had trouble with are the kids' MacBooks not being >>>>> able to see the network. I eventually resolved this by manually assigning >>>>> IP addresses on those MacBooks. >>>>> >>>>> In case it's relevant, the wireless network I have is issued by an >>>>> Optus-provided-and-configured CVG824G v3. I wonder if it's not that this >>>>> device, or the Optus configuration, which gives me all the grief. But if >>>>> it issues a wireless network which I can satisfactorily access from, for >>>>> instance, the MBP I'm sending this message from, then why would it give >>>>> me grief when it comes to other functions operating over the network? >>>>> Could too many gadgets talking to the network be the problem? Apart from >>>>> my MBP, there's an iMac, a wireless HP All-In-One, an iPhone, potentially >>>>> three Nokia X5s, and a couple of MacBooks on an adhoc infrequent basis. >>>>> >>>>> I'm out of my league with this comment, but would manually assigning IPs >>>>> to all devices be a potential solution? I say it only on the back of >>>>> seemingly having solved the MacBook problems I used to have. >>>>> >>>>> Cheers, Steven -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
