Ok, thanks that's clear both Ronnie and Daniel. We have Snow Leopard on the MacBook in question.
Will proceed with these steps tonight. Regards Pete On 22/02/2012, at 8:28 AM, Ronda Brown <ro...@mac.com> wrote: > Hi Peter, > > Yes, update the firmware as Daniel has mentioned. > > Re. Airport Utility: > Are you on Snow Leopard or Lion, I thought you had upgraded to Lion. > Airport Utility v 6.0 is ONLY for Lion. > > Airport Utility (vs) 5.6 and 6.0 are for Lion (10.7.2 or 10.7.3)... not for > Snow Leopard. > Airport Utility version 5.5.3 supports Mac OS X Leopard and Snow Leopard. > > If you are running Snow Leopard with Airport Utility v 5.5.3 > The ‘Enable NAT Port Mapping Protocol is found under ‘Internet’ - NAT. > > 1. Open Airport Utility > 2. Select your Time Capsule and double click it to open the settings > 3. Select 'Internet button' - NAT > Enable NAT Port Mapping Protocol (have this ticked) > > Cheers, > Ronni > > On 22/02/2012, at 7:37 AM, Daniel Kerr wrote: > >> Yes Firmware update is fine. Click the Update button, it will do the rest. >> >> Kind regards >> Daniel >> >> Sent from my iPhone 4s >> >> --- >> Daniel Kerr >> MacWizardry >> >> Phone: 0414 795 960 >> Email: <daniel AT macwizardry.com.au> >> Web: <http://www.macwizardry.com.au> >> >> >> **For everything Macintosh** >> >> On 22/02/2012, at 6:31 AM, Peter Crisp wrote: >> >>> Thanks Ronni, I have Airport Utility v5.5.3 (553.20) plus the first panel >>> indicates the need to update the firmware of the TC as well. There is a >>> button for firmware update so that seems easy but should I update the >>> Airport Utility version whilst at it and how? >>> >>> Then presumably I can apply the check per your earlier recommendation. >>> >>> >>> Regards >>> >>> Pete >>> >>> >>> >>> On 21/02/2012, at 9:18 AM, Ronda Brown <ro...@mac.com> wrote: >>> >>>> Hi Peter, >>>> >>>> Another thing to check on your Airport Wireless Network. >>>> >>>> 1. Open Airport Utility (if you are using Airport Utility v6.0). >>>> 2. Select your Time Capsule >>>> 3. Click Edit >>>> 4. Then under the Network button you have these settings: >>>> Router Mode: DHCP and NAT >>>> Enable NAT Port Mapping Protocol (have this enabled) >>>> >>>> Cheers, >>>> Ronni >>>> >>>> On 21/02/2012, at 6:38 AM, Peter Crisp wrote: >>>> >>>>> Thanks Alex and others. I will put the other modem I have spare (a >>>>> Netgear i think) in place of the D Link and see how I go there. >>>>> >>>>> Regards >>>>> >>>>> Pete >>>>> >>>>> >>>>> >>>>> On 19/02/2012, at 9:44 AM, Alexander Hartner <a...@j2anywhere.com> wrote: >>>>> >>>>>> Hi Peter, >>>>>> >>>>>> The next time this happens just unplug your ethernet cable from your Mac >>>>>> and put it back. This has sometimes worked for me. If you on wireless, >>>>>> just disable the WIFI adaptor and re-enable. While this is not a >>>>>> solution is may point the way. >>>>>> >>>>>> I also had a similar problem with my DAP 1522 which I posted about here >>>>>> : http://forums.whirlpool.net.au/forum-replies.cfm?t=1795995 >>>>>> >>>>>> What seem to have happened was that traffic was being routed within the >>>>>> network overloading the poor network devices. You might be able to get a >>>>>> dump of the network packets using tcpdump. >>>>>> >>>>>> Run this command in Terminal : sudo tcpdump -nS >~/tcpdump.txt >>>>>> (Press CTRL+C after a couple of seconds [30+]) >>>>>> >>>>>> This creates a lot file on your home folder which shows all the traffic >>>>>> transmitted on your network. >>>>>> >>>>>> Other things you can try is to identify which part of the network is >>>>>> slow / inaccessible ? Maybe it is just DNS resolution not working >>>>>> >>>>>> To test this try the following commands in Terminal: >>>>>> >>>>>> traceroute 203.10.1.244 >>>>>> (Shows the network hops from your network to and external IP address. >>>>>> This can be useful to see where the traffic gets stuck on the way out) >>>>>> >>>>>> dig -x 203.10.1.244 >>>>>> (Tests the DNS configuration) >>>>>> >>>>>> There are other commands which might be useful in diagnosing this issue >>>>>> but it is a good start. >>>>>> >>>>>> Let us know how far you get >>>>>> Alex >>>>>> >>>>>> On 19/02/2012, at 09:23 , Peter Crisp wrote: >>>>>> >>>>>>> Hi Muggers, I have a Time capsule running in bridge mode from a D-Link >>>>>>> DSL-G604T and its a very reliable combination. It's worked well for >>>>>>> some years. I do however sometime need to reboot it all for >>>>>>> inexplicable reasons. Of late, since my kids have become Minecraft mad >>>>>>> users (on their respective Macbooks), more frequently needed to do this >>>>>>> reboot process. It seems to not correct by simply rebooting the D-Link, >>>>>>> so I end up rebooting both units which corrects the problem. >>>>>>> >>>>>>> I hear them calling to me saying "Dad, the internet is down - again". >>>>>>> >>>>>>> The problem is, the internet is unresponsive, from anything on the >>>>>>> network, yet the green light remains on with the Time Capsule. Transmit >>>>>>> rate can still be showing high at the same time too. I suppose this >>>>>>> means comms to the TC from the Macbooks is fine. >>>>>>> >>>>>>> This isn't a major deal for me, but curious as to how the green light >>>>>>> can remain on, yet nothing on the network can get any response from the >>>>>>> internet. >>>>>>> >>>>>>> Any clues anyone? >>>>>>> >>>>>>> Regards >>>>>>> >>>>>>> >>>>>>> Pete... > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
