Hi Peta, You might not have noticed my last email to WAMUG yesterday - 11/01/2013, at 4:17 PM, Ronda Brown wrote:
/quote: I won't be available over the week-end and until after Wednesday next week for WAMUG support if you need my assistance. If you do require my assistance over this time, you can email me at my supp...@ronnibrown.net email address but I do charge for email support at $30 per 20mins work. /End quote: Kind Regards, Ronni On 12/01/2013, at 4:12 PM, peta belczowski <petabelczow...@me.com> wrote: > Hi Ronni > > Well I left the Mac and iPad alone for more than 24 hours - both turned on - > no change on the iPad, the 7 songs still ghosted out. > > I will leave for the moment, I would imagine that my fiddling around has > probably interfered with some of the settings Daniel had put in place last > year, or possibly something else has corrupted or altered some settings. > > So, unless anyone has a brain storm, or if this has happened to someone else, > just those 7 songs is not that vital overall. > > Many thanks for your advice anyway, > > Peta > > > On 11/01/2013, at 2:57 PM, Ronda Brown wrote: > >> Hi Peta, >> >> It does take time for the music to stream from your iTunes Library on your >> Mac to the Cloud and then to your iPad. >> DON'T turn either off, you need both ON and your iTunes Library open on your >> Mac. >> >> Have you tried my second solution below? >>>> If that does not fix the problem: >>>> ON your iPad: etc >> >> It will take quite some time for the playlists from your Mac's iTunes >> Library to appear again on your iPad, so give it plenty of time... wait >> until they all appear :-) >> >> Cheers, >> Ronni >> Sent from Ronni's iPad4 >> >> On 11/01/2013, at 2:42 PM, peta belczowski <petabelczow...@me.com> wrote: >> >>> Hullo Ronni >>> >>> I worked my way through the iPad, logging out and back in, setting up a new >>> ID and password, i.e. the same as I had set up for my big Mac. >>> >>> At this stage no change, the 7 particular songs are still ghosted out. >>> >>> I will turn the big Mac and the iPad completely off and come back to them >>> later - I will let you know what happens. >>> >>> Many thanks, >>> >>> Peta >>> >>> >>> On 11/01/2013, at 7:48 AM, Ronda Brown wrote: >>> >>>> Hi Peta, >>>> >>>> As Daniel has mentioned make sure you are using the same Apple ID and >>>> Password on your Mac and all your devices (iPhone/iPad) somehow you have >>>> used a different ID on one of your devices, which now sounds like the iPad >>>> if the Mac is showing the purchased tunes correctly. >>>> >>>> On your iPad ... Log out and log back in with your Apple ID & password you >>>> used on your Mac. >>>> Settings > iTunes & App Stores - then click the Apple ID - then Sign Out >>>> and then Sign back in with the correct ID Password. >>>> >>>> If that does not fix the problem: >>>> ON your iPad: >>>> 1. Turn OFF iTunes Match, then turn it back on (you will get a warning >>>> that this would "replace the music library on this device", hit "enable"). >>>> 2. Wait a few seconds, and the "greyed out" songs and playlists will >>>> disappear and a bit later all the playlists from your Mac iTunes Library >>>> should appear again. >>>> >>>> Let us know how you get on please. >>>> >>>> Cheers, >>>> Ronni >>>> >>>> Sent from Ronni's iPad4 >>>> >>>> On 11/01/2013, at 7:18 AM, peta belczowski <petabelczow...@me.com> wrote: >>>> >>>>> Thanks Ronni >>>>> >>>>> I went through the steps several times. All iTunes updates have been >>>>> done previously. As I said in my previous email, the little cloud >>>>> appeared (on the left hand side though) next to my "Music" words, and I >>>>> logged off and on from that area. >>>>> >>>>> Then I had to twice choose a new password. >>>>> >>>>> On my Mac the ghosted songs are no longer ghosted, however they are >>>>> still appearing ghosted out on my iPad and do not play. >>>>> >>>>> These songs appear in one set group. Music and books bought previously >>>>> and since all appear in the usual way and have transferred to the iPad. >>>>> >>>>> I may not have time to play around again today with this, I just wanted >>>>> to let you know what has happened so far. >>>>> >>>>> Have a good day, >>>>> >>>>> Peta >>>>> >>>>> >>>>> On 10/01/2013, at 1:34 PM, peta belczowski wrote: >>>>> >>>>>> Hullo Ronni >>>>>> >>>>>> Thank you for your reply. >>>>>> >>>>>> I have tried to work my way through your points 1-7. >>>>>> >>>>>> My screen commies up a little differently; however the Cloud emblem did >>>>>> appear and I signed out and signed in again. >>>>>> >>>>>> There was a little problem and I was required to feed in a new ID and a >>>>>> new Password. >>>>>> >>>>>> I did this and then signed out and in again. The cloud appeared again - >>>>>> next to my "music" - however there was nowhere that I actually could see >>>>>> to : >>>>>> >>>>>> 7. Select iCloud and Link Computer, >>>>>> >>>>>> as suggested by you. >>>>>> >>>>>> I followed your steps again, but could not manage to take myself to a >>>>>> screen exactly as you described. >>>>>> >>>>>> I have turned my iPad off and on a few times; however the same 7 songs >>>>>> are still "ghosted" and will not play (although they do play on my big >>>>>> Mac). >>>>>> >>>>>> Quite possibly I have missed something very basic! >>>>>> >>>>>> I will turn everything completely off for a while now and see if that >>>>>> helps - sometimes strangely enough it does. >>>>>> >>>>>> I will let you know later if there is any result! >>>>>> >>>>>> Thank you, >>>>>> >>>>>> Peta >>>>>> >>>>>> >>>>>> >>>>>>> Hi Peta, >>>>>>> >>>>>>> Are you using iTunes Match? >>>>>>> If you see the cloud icon next to "Music," then iTunes Match has been >>>>>>> abled. >>>>>>> >>>>>>> Try signing out your Apple ID and sign in again. >>>>>>> >>>>>>> 1. Go to the iTunes store in iTunes >>>>>>> 2. Select your Apple ID in top right >>>>>>> 3. When the popup opens, don't put in Password, just Sign Out >>>>>>> 4. Go to the top right again in iTunes Store and it should say Sign In >>>>>>> (where your ID was before) >>>>>>> 5. Select Sign In and Sign In on the popup >>>>>>> 6. On the left hand side you should see iCloud >>>>>>> 7. Select iCloud and Link Computer >>>>>>> When this is complete, your music should be available for streaming >>>>>>> again >>>>>>> >>>>>>> Cheers, >>>>>>> Ronni >>>>>>> >>>>>>> Sent from Ronni's iPad4 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.wamug.org.au/pipermail/wamug.org.au-wamug/attachments/20130112/e98191fb/attachment.htm -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
