Hi Peta, It does take time for the music to stream from your iTunes Library on your Mac to the Cloud and then to your iPad. DON'T turn either off, you need both ON and your iTunes Library open on your Mac.
Have you tried my second solution below? >> If that does not fix the problem: >> ON your iPad: etc It will take quite some time for the playlists from your Mac's iTunes Library to appear again on your iPad, so give it plenty of time... wait until they all appear :-) Cheers, Ronni Sent from Ronni's iPad4 On 11/01/2013, at 2:42 PM, peta belczowski <petabelczow...@me.com> wrote: > Hullo Ronni > > I worked my way through the iPad, logging out and back in, setting up a new > ID and password, i.e. the same as I had set up for my big Mac. > > At this stage no change, the 7 particular songs are still ghosted out. > > I will turn the big Mac and the iPad completely off and come back to them > later - I will let you know what happens. > > Many thanks, > > Peta > > > On 11/01/2013, at 7:48 AM, Ronda Brown wrote: > >> Hi Peta, >> >> As Daniel has mentioned make sure you are using the same Apple ID and >> Password on your Mac and all your devices (iPhone/iPad) somehow you have >> used a different ID on one of your devices, which now sounds like the iPad >> if the Mac is showing the purchased tunes correctly. >> >> On your iPad ... Log out and log back in with your Apple ID & password you >> used on your Mac. >> Settings > iTunes & App Stores - then click the Apple ID - then Sign Out and >> then Sign back in with the correct ID Password. >> >> If that does not fix the problem: >> ON your iPad: >> 1. Turn OFF iTunes Match, then turn it back on (you will get a warning that >> this would "replace the music library on this device", hit "enable"). >> 2. Wait a few seconds, and the "greyed out" songs and playlists will >> disappear and a bit later all the playlists from your Mac iTunes Library >> should appear again. >> >> Let us know how you get on please. >> >> Cheers, >> Ronni >> >> Sent from Ronni's iPad4 >> >> On 11/01/2013, at 7:18 AM, peta belczowski <petabelczow...@me.com> wrote: >> >>> Thanks Ronni >>> >>> I went through the steps several times. All iTunes updates have been done >>> previously. As I said in my previous email, the little cloud appeared (on >>> the left hand side though) next to my "Music" words, and I logged off and >>> on from that area. >>> >>> Then I had to twice choose a new password. >>> >>> On my Mac the ghosted songs are no longer ghosted, however they are still >>> appearing ghosted out on my iPad and do not play. >>> >>> These songs appear in one set group. Music and books bought previously and >>> since all appear in the usual way and have transferred to the iPad. >>> >>> I may not have time to play around again today with this, I just wanted to >>> let you know what has happened so far. >>> >>> Have a good day, >>> >>> Peta >>> >>> >>> On 10/01/2013, at 1:34 PM, peta belczowski wrote: >>> >>>> Hullo Ronni >>>> >>>> Thank you for your reply. >>>> >>>> I have tried to work my way through your points 1-7. >>>> >>>> My screen commies up a little differently; however the Cloud emblem did >>>> appear and I signed out and signed in again. >>>> >>>> There was a little problem and I was required to feed in a new ID and a >>>> new Password. >>>> >>>> I did this and then signed out and in again. The cloud appeared again - >>>> next to my "music" - however there was nowhere that I actually could see >>>> to : >>>> >>>> 7. Select iCloud and Link Computer, >>>> >>>> as suggested by you. >>>> >>>> I followed your steps again, but could not manage to take myself to a >>>> screen exactly as you described. >>>> >>>> I have turned my iPad off and on a few times; however the same 7 songs are >>>> still "ghosted" and will not play (although they do play on my big Mac). >>>> >>>> Quite possibly I have missed something very basic! >>>> >>>> I will turn everything completely off for a while now and see if that >>>> helps - sometimes strangely enough it does. >>>> >>>> I will let you know later if there is any result! >>>> >>>> Thank you, >>>> >>>> Peta >>>> >>>> >>>> >>>>> Hi Peta, >>>>> >>>>> Are you using iTunes Match? >>>>> If you see the cloud icon next to "Music," then iTunes Match has been >>>>> abled. >>>>> >>>>> Try signing out your Apple ID and sign in again. >>>>> >>>>> 1. Go to the iTunes store in iTunes >>>>> 2. Select your Apple ID in top right >>>>> 3. When the popup opens, don't put in Password, just Sign Out >>>>> 4. Go to the top right again in iTunes Store and it should say Sign In >>>>> (where your ID was before) >>>>> 5. Select Sign In and Sign In on the popup >>>>> 6. On the left hand side you should see iCloud >>>>> 7. Select iCloud and Link Computer >>>>> When this is complete, your music should be available for streaming again >>>>> >>>>> Cheers, >>>>> Ronni >>>>> >>>>> Sent from Ronni's iPad4 >>>>> >>>>> On 10/01/2013, at 8:55 AM, peta belczowski <petabelczow...@me.com> wrote: >>>>> >>>>>> Thank you Peter for your prompt reply. >>>>>> >>>>>> No, I have not touched rebuilding the iTunes Library (I have to confess >>>>>> I consider this nearly a technical step, and I am always concerned that >>>>>> I may mess something up badly. The problem only affects that batch of >>>>>> about 7 songs though, so maybe there is a really simple way of >>>>>> "correcting" whatever has caused this hiccough? >>>>>> >>>>>> Peta >>>>>> >>>>>> >>>>>> On 10/01/2013, at 8:28 AM, Peter Hinchliffe wrote: >>>>>> >>>>>>> >>>>>>> On 10/01/2013, at 7:42 AM, peta belczowski <petabelczow...@me.com> >>>>>>> wrote: >>>>>>> >>>>>>>> Good morning >>>>>>>> >>>>>>>> I hope everyone is off to a good start for the New Year. >>>>>>>> >>>>>>>> I have a strange problem with my purchased music. This has been >>>>>>>> happening for about two months or so; not serious so I have not >>>>>>>> bothered about it particularly. >>>>>>>> >>>>>>>> At various times I purchase some music, and also some books, from >>>>>>>> iTunes. Sometimes, several songs in one hit, usually individual, and >>>>>>>> often quite varied in style and "age". >>>>>>>> >>>>>>>> Mostly they appear in the normal way on my Mac, and also happily >>>>>>>> transfer themselves to my iPad, (and some of them send themselves off >>>>>>>> to my iPhone). >>>>>>>> >>>>>>>> However there is one batch of music that appears in my Purchased list >>>>>>>> that is "ghosted out" - on my Mac and my iPad. >>>>>>>> >>>>>>>> (Some of these songs do appear on my iPhone and others do not appear >>>>>>>> at all-rather strange but not mattering to me as I do not actually >>>>>>>> have my music set up to automatically appear on my iPhone. If I do >>>>>>>> want them I will do a separate sync from the big Mac at some time - it >>>>>>>> is just strange that some newly purchased songs appear on the phone >>>>>>>> whilst others do not). >>>>>>>> >>>>>>>> Is there any reason why about 6 individual purchases are ghosted - >>>>>>>> after that batch of songs, others purchased at later dates appear as >>>>>>>> normal and transfer as usual to the iPad. >>>>>>>> >>>>>>>> Yes, just purchased in the usual way, I did not do anything different. >>>>>>>> >>>>>>>> Hoping that someone has an answer! >>>>>>>> >>>>>>>> Many thanks in anticipation for any assistance, >>>>>>>> >>>>>>>> Peta >>>>>>> >>>>>>> >>>>>>> Have you tried rebuilding your iTunes library? >>>>>>> (http://support.apple.com/kb/HT1451?viewlocale=en_US&locale=en_US). >>>>>>> >>>>>>> I'm not sure if it will fix the problem, but it's a starting point. >>>>>>> >>>>>>> Peter Hinchliffe Apwin Computer Services >>>>>>> FileMaker Pro Solutions Developer >>>>>>> Perth, Western Australia >>>>>>> Phone (618) 9332 6482 Mob 0403 046 948 >>>>>>> -------------------------------------------------------------------- >>>>>>> Mac because I prefer it -- Windows because I have to. -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
