Did you check it was WindowsXP Professional you already had installed?
And you now have WindowsXP Professional SP3?

Also Run Windows Update and install all updates... Security updates etc.

Sent from Ronni's iPad4

On 21/07/2013, at 12:49 PM, Chris Burton <c...@it.net.au> wrote:

> Hi Ronni
> 
> I now have SP3 installed on Windows XP: Thanks heaps Ronni and Tim
> 
> I will now try to install ArcGIS 10.1 and see what happens...
> 
> Best regards
> 
> Chris
> 
> On 21/07/2013, at 11:35 AM, Chris Burton wrote:
> 
>> Hi Ronni
>> 
>> You read my mind as I was literally typing my reply!!
>> 
>> I just checked and I have XP but with only SP2!
>> 
>> I will follow your advice and download and install the SP3 and let you know 
>> how it goes
>> 
>> Thanks heaps for your advice on this Ronni
>> 
>> Best regards
>> 
>> Chris
>> 
>> 
>> Christopher L.K. Burton
>> Director
>> Western Whale Research
>> PO Box 1076
>> Dunsborough WA 6281
>> Mobile: 0419 199 120
>> Email: c...@it.net.au 
>> 
>> www.souwest.org
>> 
>> On 21/07/2013, at 11:04 AM, Ronda Brown wrote:
>> 
>>> Hi again Chris,
>>> 
>>> Sorry, as I presumed you were in a rush to get a reply, I had not read all 
>>> your email thoroughly.
>>> My Reply in Situ below
>>> 
>>> On 21/07/2013, at 10:04 AM, Ronda Brown <ro...@mac.com> wrote:
>>> 
>>>> The software is large (ArcGIS) and system requirements say anything from 
>>>> XP professional home edition with service pack 3, and up wards is required 
>>>> for it to run. I have tried installing it but an error appears saying a 
>>>> service pack is required?
>>> 
>>> Ok, still check what version of WindowsXP you do have installed by 
>>> following instructions in my previous reply. But if you are receiving that 
>>> message I would think you don't have SP3 installed and also don't have 
>>> Automatic Updates turned on.
>>>> 
>>>> I have XP, but Im not sure if it is Professional and if it has the SP3? 
>>>> I have tried looking online and with Microsoft and only found SP3 for 
>>>> network and developers, so am not sure if this is what I need?
>>> 
>>> Yes. Go here and download the stand-alone Windows XP SP3 package from the 
>>> following Microsoft Download Center page.
>>> Although this page says that the installation package is intended for IT 
>>> professionals and developers, you can safely download and install this file.
>>> 
>>> <http://www.microsoft.com/en-us/download/details.aspx?id=24>
>>> More info here: <http://support.microsoft.com/kb/322389>
>>> 
>>> Cheers,
>>> Ronni
>>> Sent from Ronni's iPad4
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