Hi Brian, If you have no problem connecting to iTunes Store & App Store on another Network the problem indicates to be your Network connection at home. My Telstra OLD copper wiring is so bad and the noise on the line makes using my house phone nearly impossible. And since the NBN did all their work at the box on my verge my Network Speed is hopeless, I have to use a friend's Network when I have large downloads to do. Using Personal Hotspot my MBP using my cellular data on my iPhone is faster than my ADSL :( The bright sign on the horizon is getting NBN -my NBN Fibre Application was approved on the day NBN went live in my area (in early Feb.) will be installed on 21 May '14... that was the earliest available date :(( ... but at least it is going to happen!
The only thing I would suggest you check when you get home to your Network that you are not using a Proxy Server. System Preferences > Network > Advanced > Proxies. Best of luck with Telstra. Cheers, Ronni Sent from Ronni's iPad4 > On 24 Mar 2014, at 10:29 am, Brian Risbey <risb...@bigpond.com> wrote: > > Hi Ronni > -1200 was the last error, I am thinking quality of phone line or slow > internet and the connection is timing out. > Reason, I am at work and it connected instantly. > The connection bar, while at home only progresses to 40%. Then drops out. > Thank you for your advice so far I will now check phone line with Telstra. > > Brian > Sent from my iPhone5 > iOS 7.1 > > On 24 Mar 2014, at 8:48, Ronni Brown <ro...@mac.com> wrote: > > Hi Brian, > > What 'connection error' are you receiving when you try to connect to iTunes > Store? > This could be a Keychain issue, but before I can give any instructions I > require more info please. > > Some of the errors you might be receiving include: > > iTunes can't verify the identity of the server init.itunes.apple.com > iTunes can't verify the identity of the server buy.itunes.apple.com > iTunes can't verify the identity of the server radio.itunes.apple.com > > Cheers, > Ronni > > 17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt" > 2.3GHz / 8GB / 750GB @ 7200rpm HD > > OS X 10.9.2 Mavericks > Windows 7 Ultimate (under sufferance) > >> On 23 Mar 2014, at 9:22 pm, Brian Risbey <risb...@bigpond.com> wrote: >> >> Hi All, >> Combo update - done >> Verify and repair permissions done. >> Still can't access iTunes Store bbbuuuuttttt, I can down load the movie and >> iTunes extra from the Movies tab in the iTunes Library. >> >> Could a noisy Telstra phone line affect access? I have one of those. Could >> the iTunes Store timeout with a poor line? >> >> Can't access App Store either... >> Busy gremlin somewhere. >> >> Brian >> >> On 23 Mar 2014, at 8:39 am, Brian Risbey <risb...@bigpond.com> wrote: >> >> Hi Ronni >> Thank you for your persistence. >> Yes, the combo update, I didn't do it last upgrade but I will now. >> >> >> Brian >> Sent from my iPhone5 >> iOS 7.1 >> >> On 23 Mar 2014, at 6:38, Ronda Brown <ro...@mac.com> wrote: >> >> Hi Brian, >> >> Try downloading & installing the 10.9.2 Combo update overtop. >> <http://support.apple.com/kb/DL1726> >> >> Cheers, >> Ronni >> Sent from Ronni's iPad4 >> >> >>> On 23 Mar 2014, at 12:12 am, Brian Risbey <risb...@bigpond.com> wrote: >>> >>> >>> Hi Ronni, >>> >>> After receiving the confirmation email that my pre-purchase was available >>> for download I tried to go to/ open the iTunes store, I wasn't able to get >>> into the iTune store, at all, to start the download, >>> and the iTunes media download folder is empty, so it is another gremlin. >>> verify and repair permissions is coming up with a lot of errors,for iTunes, >>> (& all the various languages.., they don't seem to go away with repeated >>> verifies and repairs. >>> Definitely off to bed now. (It is a kids' movie!- Planes - he can wait.) >>> >>> Brian >>> >>> >>> >>> On 22 Mar 2014, at 11:57 pm, Brian Risbey <risb...@bigpond.com> wrote: >>> >>> >>> >>> Brian >>> Sent from my iPhone5 >>> iOS 7.1 >>> >>> Begin forwarded message: >>> >>> From: Ronda Brown <ro...@mac.com> >>> Date: 22 March 2014 23:51:17 AWST >>> To: "wamug@wamug.org.au" <wamug@wamug.org.au> >>> Subject: Re: iTunes Store not opening. >>> Reply-To: wamug@wamug.org.au >>> >>> Hi Brian, >>> >>> I noticed you mentioned... "I did have an error -50 appear" >>> Error -50 This alert occurs due to timeouts or conflicts trying to write a >>> file during download. >>> >>> ITunes Store "Error (-50)" appears when you download purchased videos >>> You may be able to fix the issue by deleting the cached video files for the >>> download and resuming your download. >>> >>> To find the cached video downloads: >>> 1. Navigate to the downloads folder on your computer: >>> OS X: ~/Music/iTunes/iTunes Media/Downloads >>> Note: The tilde (~) refers to your Home directory. >>> >>> 2. Locate the folder that contains the cached video file for this purchase: >>> The folder will be named for the >>> purchased video, and the name will end with .tmp or .m4v.tmp (for example, >>> The Munsters.tmp or The Munsters.m4v.tmp) >>> >>> 3. Move the .tmp folder for the affected video to the Trash >>> >>> 4. Open iTunes. >>> >>> 5. Choose Store > Check for Available Downloads. >>> >>> 6. Enter your account name and password. >>> >>> 7. Click the Check button. >>> >>> Cheers, >>> Ronni >>> >>> Sent from Ronni's iPad4 >>> >>> >>>> On 22 Mar 2014, at 11:43 pm, Brian Risbey <risb...@bigpond.com> wrote: >>>> >>>> Thank you Ronni, >>>> >>>> Tried 'find and move', >>>> verified and repaired permissions, too. >>>> >>>> I had also unauthorised my 5 computers and reauthorised just the >>>> MacBookPro. Just to make sure. >>>> Accessing iTunes store progress bar stops at 'ing' (in accessing). >>>> >>>> Also can't access the App Store, some mischief somewhere... >>>> >>>> Off to bed, very windy up here in the Hills. >>>> >>>> Brian >>>> >>>> On 22 Mar 2014, at 11:10 pm, Ronda Brown <ro...@mac.com> wrote: >>>> >>>> Hi Brian, >>>> >>>> If Daniel's suggestions does not solve your problem try: >>>> 1. Quit iTunes. >>>> 2. Open a Finder window. Click on "Go" in the menu bar. >>>> Hold down the option key and the Library folder pops up. Click on that. >>>> 3. Go to the Preferences folder. >>>> 4. Find and move the file "com.apple.iTunes.plist" to the desktop. >>>> 5. Open iTunes (iTunes will behave like you're opening it for the first >>>> time but you'll have all of your contents). >>>> 6. Try the store again >>>> >>>> Cheers, >>>> Ronni >>>> Sent from Ronni's iPad4 >>>> >>>> >>>>> On 22 Mar 2014, at 10:52 pm, Daniel Kerr <dan...@macwizardry.com.au> >>>>> wrote: >>>>> >>>>> Hi Brian >>>>> >>>>> Some of that does ring a bell, but I can't remember it exactly off the >>>>> top of my head at the moment, and away from my "notes". >>>>> A few thins to try on the laptop. >>>>> >>>>> 1. Sign out of the AppleStore then sign back in again. >>>>> 2. In Macintosh HD/Users make sure you have the "Shared" folder there. If >>>>> it isn't, create it. >>>>> 3. Log in to your account in iTunes on the MacBook Pro and check that >>>>> everything is ok there, i.e. it doesn't ask you update this that or the >>>>> other…. >>>>> 4. Try a few of these ones as well. >>>>> >>>>> Try those and see how it goes. >>>>> >>>>> Kind regards >>>>> Daniel >>>>> >>>>> Sent from my iPhone 5 >>>>> >>>>> --- >>>>> Daniel Kerr >>>>> MacWizardry >>>>> >>>>> Phone: 0414 795 960 >>>>> Email: <daniel AT macwizardry.com.au> >>>>> Web: <http://www.macwizardry.com.au> >>>>> >>>>> >>>>> **For everything Apple** >>>>> >>>>> NOTE: Any information provided in this email may be my personal opinion >>>>> and as such should be taken accordingly, and may not be the views of >>>>> MacWizardry. Any information provided does not offer or warrant any form >>>>> of warranty or accept liability. It would be appreciated that if any >>>>> information in this email is to be disseminated, distributed or copied, >>>>> that permission by the author be requested. >>>>> >>>>>> On 22/03/2014, at 10:37 PM, Brian Risbey <risb...@bigpond.com> wrote: >>>>>> >>>>>> Hi all, >>>>>> I have latest system OSX 10.9.2, >>>>>> and iTunes... 11.1.5 (5) >>>>>> >>>>>> My internet is working - BigPond, my iPhone 5 can open iTunes Store >>>>>> successfully via home network. >>>>>> My MacBookPro cannot. Though it can use Maps, Email and Safari - so >>>>>> network is fine. >>>>>> I am trying to download a movie - two days now. >>>>>> I get the striped barber's pole and sometimes a 'half-way' access bar at >>>>>> the top of the screen. >>>>>> I can check my iTunes account details. I only have 5 computers out of my >>>>>> 5 allowed. >>>>>> I can authorise my MacBookPro. >>>>>> I can sync the two iPhones. >>>>>> >>>>>> I only get white screen, with the store menu at the top, : Home, music, >>>>>> films, apps... >>>>>> I did have an error -50 appear. >>>>>> >>>>>> I have restarted MacBookPro 4 times. >>>>>> >>>>>> Have I missed something? >>>>>> >>>>>> Brian >>
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